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Description
Complyr is complaint management software for regulated firms that need a clearer way to manage complaint cases, evidence, workflows, customer updates and reporting. It helps teams replace spreadsheets, shared inboxes and manual workarounds with one secure system built around the complaint record.
The platform includes structured complaint case management, configurable workflows, secure case portal communication, document uploads, audit trails, template-based documents and messages, complaint reporting and management oversight. Messages, evidence, actions, documents and decisions stay connected to the case, so handlers can work from up-to-date information and managers can see where cases may be slowing down.
Complyr is built for UK-regulated sectors including financial services, insurance and motor finance, where complaints need to be handled fairly, consistently and with clear records. It supports teams managing FCA complaints, regulated complaint handling, complaint evidence, case history, reporting and audit trails without relying on disconnected tools.
Teams can also use Complyr to reduce manual admin, improve visibility across live cases, support more consistent outcomes and keep complaint information easier to review if a case is escalated or challenged.
Description
Labrynth serves as an AI-driven regulatory intelligence platform tailored for organizations operating within intricate and heavily regulated sectors.
Teams navigating regulatory frameworks often contend with a multitude of disparate rules, agency guidelines, technical specifications, internal protocols, earlier submissions, supporting documentation, and historical review data. While general AI solutions might provide responses, they frequently fall short in terms of source traceability, auditability, and the necessary context for workflows. Labrynth addresses this execution gap effectively.
The platform not only maps obligations but also verifies documents and evidence, uncovers deficiencies, and assists teams in producing outputs that are cited, ready for review, and compliant with audit standards. Each piece of advice is linked back to relevant source materials, regulatory requirements, historical reviews, and corroborating evidence, empowering experts to accelerate their processes without sacrificing oversight. Additionally, Labrynth enhances collaboration among team members, ensuring that everyone is aligned and informed throughout the regulatory journey.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£147/mth/3 users/Standard Plan
£445/mth/5 users/Professional Plan
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Labrynth
Founded
2025
Country
United States
Website
www.labrynth.ai
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management