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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Complyr is complaint management software for regulated firms that need a clearer way to manage complaint cases, evidence, workflows, customer updates and reporting. It helps teams replace spreadsheets, shared inboxes and manual workarounds with one secure system built around the complaint record. The platform includes structured complaint case management, configurable workflows, secure case portal communication, document uploads, audit trails, template-based documents and messages, complaint reporting and management oversight. Messages, evidence, actions, documents and decisions stay connected to the case, so handlers can work from up-to-date information and managers can see where cases may be slowing down. Complyr is built for UK-regulated sectors including financial services, insurance and motor finance, where complaints need to be handled fairly, consistently and with clear records. It supports teams managing FCA complaints, regulated complaint handling, complaint evidence, case history, reporting and audit trails without relying on disconnected tools. Teams can also use Complyr to reduce manual admin, improve visibility across live cases, support more consistent outcomes and keep complaint information easier to review if a case is escalated or challenged.

Description

Labrynth serves as an AI-driven regulatory intelligence platform tailored for organizations operating within intricate and heavily regulated sectors. Teams navigating regulatory frameworks often contend with a multitude of disparate rules, agency guidelines, technical specifications, internal protocols, earlier submissions, supporting documentation, and historical review data. While general AI solutions might provide responses, they frequently fall short in terms of source traceability, auditability, and the necessary context for workflows. Labrynth addresses this execution gap effectively. The platform not only maps obligations but also verifies documents and evidence, uncovers deficiencies, and assists teams in producing outputs that are cited, ready for review, and compliant with audit standards. Each piece of advice is linked back to relevant source materials, regulatory requirements, historical reviews, and corroborating evidence, empowering experts to accelerate their processes without sacrificing oversight. Additionally, Labrynth enhances collaboration among team members, ensuring that everyone is aligned and informed throughout the regulatory journey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

£147/mth/3 users/Standard Plan
£445/mth/5 users/Professional Plan
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Complyr

Founded

2023

Country

United Kingdom

Website

www.complyr.co.uk

Vendor Details

Company Name

Labrynth

Founded

2025

Country

United States

Website

www.labrynth.ai

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Product Features

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