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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Complyr is complaint management software for regulated firms that need a clearer way to manage complaint cases, evidence, workflows, customer updates and reporting. It helps teams replace spreadsheets, shared inboxes and manual workarounds with one secure system built around the complaint record. The platform includes structured complaint case management, configurable workflows, secure case portal communication, document uploads, audit trails, template-based documents and messages, complaint reporting and management oversight. Messages, evidence, actions, documents and decisions stay connected to the case, so handlers can work from up-to-date information and managers can see where cases may be slowing down. Complyr is built for UK-regulated sectors including financial services, insurance and motor finance, where complaints need to be handled fairly, consistently and with clear records. It supports teams managing FCA complaints, regulated complaint handling, complaint evidence, case history, reporting and audit trails without relying on disconnected tools. Teams can also use Complyr to reduce manual admin, improve visibility across live cases, support more consistent outcomes and keep complaint information easier to review if a case is escalated or challenged.

Description

Both AI and non-AI models require effective risk management and oversight to function optimally. Fairly offers a continuous monitoring system designed for robust model governance and oversight. This platform facilitates seamless collaboration between risk and compliance teams alongside data science and cyber security professionals, ensuring that models maintain reliability and security standards. Fairly provides a straightforward approach to staying current with policies and regulations related to the procurement, validation, and auditing of non-AI, predictive AI, and generative AI models. The model validation and auditing process is streamlined by Fairly, which grants direct access to ground truth in a controlled environment for both in-house and third-party models, all while minimizing additional burdens on development and IT teams. This ensures that Fairly's platform not only promotes compliance but also fosters secure and ethical modeling practices. Furthermore, Fairly empowers teams to effectively identify, assess, and monitor risks while also reporting and mitigating compliance, operational, and model-related risks in alignment with both internal policies and external regulations. By incorporating these features, Fairly reinforces its commitment to maintaining high standards of model integrity and accountability.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure

Integrations

Microsoft Azure

Pricing Details

£147/mth/3 users/Standard Plan
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Complyr

Founded

2023

Country

United Kingdom

Website

www.complyr.co.uk

Vendor Details

Company Name

Fairly

Country

Canada

Website

www.fairly.ai/

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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Alternatives