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Average Ratings 0 Ratings
Description
Complyr is a sophisticated complaint management solution tailored for regulated entities seeking improved workflows, enhanced oversight, and robust documentation of complaints. Developed by seasoned experts in complaint resolution, this software enables organizations to abandon the inefficiencies of spreadsheets, shared email accounts, and manual processes.
The platform offers a range of features, including structured case management, customizable workflows, secure communication through case portals, document uploads, comprehensive audit trails, and effective reporting tools for management oversight. With all complaint-related history, messages, evidence, actions, and decisions consolidated into a single case file, teams can operate more efficiently while leaders can identify potential issues at an earlier stage.
Complyr is specifically crafted for sectors regulated in the UK, such as financial services, insurance, and motor finance, as well as other industries where it is crucial to manage complaints in a fair, consistent manner with thorough record-keeping practices. This tailored approach not only streamlines the complaint resolution process but also enhances overall compliance and accountability within these organizations.
Description
Both AI and non-AI models require effective risk management and oversight to function optimally. Fairly offers a continuous monitoring system designed for robust model governance and oversight. This platform facilitates seamless collaboration between risk and compliance teams alongside data science and cyber security professionals, ensuring that models maintain reliability and security standards. Fairly provides a straightforward approach to staying current with policies and regulations related to the procurement, validation, and auditing of non-AI, predictive AI, and generative AI models. The model validation and auditing process is streamlined by Fairly, which grants direct access to ground truth in a controlled environment for both in-house and third-party models, all while minimizing additional burdens on development and IT teams. This ensures that Fairly's platform not only promotes compliance but also fosters secure and ethical modeling practices. Furthermore, Fairly empowers teams to effectively identify, assess, and monitor risks while also reporting and mitigating compliance, operational, and model-related risks in alignment with both internal policies and external regulations. By incorporating these features, Fairly reinforces its commitment to maintaining high standards of model integrity and accountability.
API Access
Has API
API Access
Has API
Integrations
Microsoft Azure
Pricing Details
£147/mth/3 users/Standard Plan
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Fairly
Country
Canada
Website
www.fairly.ai/
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management