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Average Ratings 0 Ratings
Description
Complyr is a sophisticated complaint management solution tailored for regulated entities seeking improved workflows, enhanced oversight, and robust documentation of complaints. Developed by seasoned experts in complaint resolution, this software enables organizations to abandon the inefficiencies of spreadsheets, shared email accounts, and manual processes.
The platform offers a range of features, including structured case management, customizable workflows, secure communication through case portals, document uploads, comprehensive audit trails, and effective reporting tools for management oversight. With all complaint-related history, messages, evidence, actions, and decisions consolidated into a single case file, teams can operate more efficiently while leaders can identify potential issues at an earlier stage.
Complyr is specifically crafted for sectors regulated in the UK, such as financial services, insurance, and motor finance, as well as other industries where it is crucial to manage complaints in a fair, consistent manner with thorough record-keeping practices. This tailored approach not only streamlines the complaint resolution process but also enhances overall compliance and accountability within these organizations.
Description
Deloitte Halo is designed to be promoted to potential Whistleblowers, whether they are internal to an organization or part of a broader group of Eligible Whistleblowers. Our offering can be customized to align with the specific brand, culture, and operational scale of any organization, while clients also have the option to select a more straightforward, off-the-shelf version. By utilizing Deloitte Halo, Whistleblowers and Eligible Recipients receive guidance and support throughout the disclosure process, with the ability to independently check updates on their submitted cases at any time. Furthermore, Halo has been enhanced to incorporate a complaints module, enabling users to receive, manage, and resolve complaints from their entire customer base effectively. Additionally, we have introduced a registers module, which facilitates the tracking of various items such as gifts, conflicts of interest, and accidents, all seamlessly integrated within the platform. This comprehensive approach ensures that organizations can maintain transparency and accountability while fostering a safe environment for disclosures and complaints.
API Access
Has API
API Access
Has API
Integrations
AWS IoT SiteWise
Arbortext
HPE Industrial IoT
PTC Implementer
PTC MOVE
PTC WebShip
Servigistics
Integrations
AWS IoT SiteWise
Arbortext
HPE Industrial IoT
PTC Implementer
PTC MOVE
PTC WebShip
Servigistics
Pricing Details
£147/mth/3 users/Standard Plan
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Complyr
Founded
2023
Country
United Kingdom
Website
www.complyr.co.uk
Vendor Details
Company Name
Deloitte
Founded
1845
Country
United Kingdom
Website
www2.deloitte.com/au/en/pages/risk/solutions/whistleblower.html
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Product Features
Whistleblowing
Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation