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Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
Description
ValueText is a versatile messaging application designed for Salesforce users, enabling communication through various channels such as SMS, WhatsApp, Telegram, and beyond. With ValueText, users can effortlessly initiate text conversations via SMS or WhatsApp directly from their Salesforce records, including contacts, leads, opportunities, and even custom objects. The app features a Chat Console and Converse Inbox for managing customer interactions, allowing all conversations to be centralized in one platform. Users can enhance their messaging experience by adding personalized labels, utilizing dynamic templates, sending files and audio messages, scheduling texts, creating automated responses, and much more. For those needing to send or schedule messages to multiple recipients at once, ValueText simplifies the process through List Views, Reports, or Campaigns. Custom messages can be crafted or templates and bots used to streamline communication. Seeking to boost productivity and save valuable time? ValueText allows for the automated sending of SMS and WhatsApp messages within Salesforce, utilizing native automation tools to promptly confirm appointments, dispatch reminders, share special promotions, and more, ensuring that users can focus on what matters most. This comprehensive approach to messaging not only enhances efficiency but also fosters better customer relationships.
API Access
Has API
API Access
Has API
Integrations
Gmail
Microsoft Excel
Microsoft Outlook
Salesforce
Telegram
Twilio
WhatsApp
Integrations
Gmail
Microsoft Excel
Microsoft Outlook
Salesforce
Telegram
Twilio
WhatsApp
Pricing Details
$30 per month
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Vendor Details
Company Name
ValueText
Founded
2017
Country
India
Website
valuetext.io
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
