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Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
Description
Text4Customers is an innovative web-based platform designed for managing and launching SMS marketing campaigns, enabling organizations to effectively connect with their desired audiences. This system features a robust and adaptable sending engine that automates the distribution of messages to recipients, facilitating seamless communication. With its two-way automated mobile campaign management capabilities, users can create reusable message templates and handle their contacts and contact groups with ease. The platform allows for the distribution of bulk messages to specific recipients and groups, and supports both individual and mass messaging options, along with scheduling for campaigns and messages. Furthermore, it simplifies the process of importing contacts from Excel and CSV files, empowering users to manage multiple businesses through distinct dedicated accounts. Users can also share campaign URLs with their mailing lists from various email providers like Gmail, Yahoo, and Hotmail, as well as import address books from different mail servers, making it a comprehensive tool for effective customer engagement. Ultimately, Text4Customers streamlines communication strategies, enhancing the efficiency of marketing efforts across diverse platforms.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Gmail
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Twilio
Yes
Yahoo! Mail
No
Integrations
Gmail
Yes
Microsoft Excel
Yes
Microsoft Outlook
No
Twilio
No
Yahoo! Mail
Yes
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Vendor Details
Company Name
SSA Soft
Founded
2006
Country
United States
Website
www.ssasoft.com/products/text4customer/
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
