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Description
CompleteSMS is a comprehensive platform for business SMS communication, enabling organizations to effortlessly send and receive text messages through various channels like desktop, mobile, email, or web browser without the need for programming expertise. The platform accommodates both individual and bulk messaging, facilitating full two-way communication; users can initiate messages from their preferred interface, whether it's a browser, email application (like Gmail or Outlook), spreadsheet, or using an API, and any responses from recipients are directed back into the user’s inbox similar to standard messages. CompleteSMS also provides robust contact management capabilities, supporting an unlimited number of contacts and lists, customizable message templates for efficient communication, and the ability to send longer messages of up to 765 characters, alongside dedicated local area numbers known as "long codes." Users can benefit from message threading, schedule messages for later delivery, and ensure compliance with opt-out and blacklist regulations, such as managing “STOP” responses effectively. Additional functionalities include call forwarding, allowing customers who reach out to the SMS number to be directed to a voice-enabled device, as well as detailed reporting on user activity and message delivery, including error notifications. The platform is designed to adhere to regulatory standards, ensuring compliance with US 10DLC regulations and specific sender-ID requirements in various countries, ultimately providing a seamless and compliant SMS communication experience for businesses of all sizes.
Description
Our system is designed to be reliable and is always prepared for you to send and receive messages effortlessly. With connections to all major UK networks, you can have complete peace of mind knowing that our system is highly dependable. Each customer is assigned a dedicated account manager along with technical support to ensure your needs are met. Should you require any additional assistance, our support team is accessible around the clock, every day of the week. For enhanced security and privacy, all messages transmitted through our network are encrypted. We also maintain strict physical security measures at all our facilities to safeguard against any potential breaches. Compliance with the Data Protection Act 2018 and adherence to ISO 27001:2013 standards ensures that your information remains as secure as possible at all times. Our powerful software can handle marketing campaigns of any scale, focusing on the timely and secure delivery of your messages. Interestingly, studies indicate that 90% of text messages are read within three seconds, so you can trust that your audience is engaged. Ultimately, our commitment to your communication needs allows you to concentrate on your core business activities without any distractions.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Gmail
Yes
Microsoft Excel
Yes
Microsoft Outlook
Yes
Twilio
Yes
Integrations
Gmail
No
Microsoft Excel
No
Microsoft Outlook
No
Twilio
No
Pricing Details
$30 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CompleteSMS
Founded
2001
Country
United States
Website
completesms.com
Vendor Details
Company Name
Reach Interactive
Founded
2002
Country
United Kingdom
Website
www.reach-interactive.com
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes
