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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

This platform serves as the central hub for overseeing the entire workflow, functioning as the primary interface for handling work orders, conducting inspections, managing claims, coordinating allocations, tracking progress, and facilitating client interactions. The system is designed to actively exchange data with other critical systems and zones. Complete Service Links connects clients, networks, and service partner organizations, ensuring they can access all their tasks via an online portal. It features customer engagement systems and a comprehensive resource management system that can accommodate spare parts for external service providers. Over the years, this platform has evolved into 'Complete Service,' boasting a robust call center interface and online portals that unify the service cycle seamlessly. Our diverse clientele ranges from medium-sized SMEs to renowned global brands. Fixzone began its operations in 1989 as a provider of programming solutions, with its initial clients including prestigious companies such as Lombard, NatWest, and BAE, all of which required specialized programming services. Today, we continue to grow and adapt, ensuring our solutions meet the evolving needs of our clients across various industries.

Description

By decreasing the time that field workers spend on paperwork management by around two hours weekly, a company with ten field workers can save an impressive total of 20 hours in administrative tasks each week. This efficiency allows the invoicing process to initiate right after job completion, as administrative personnel receive the finalized work order—complete with client signatures and images—immediately when the field worker submits it. Consequently, invoices can be dispatched on the same day that the work is finished. Additionally, the standardization of form inputs, including part numbers and pricing, has led to a significant drop in write-downs from 18% to 6%, thereby enhancing the client's profitability. This streamlined approach also boosts the company's capacity to take on more business, potentially increasing it by up to 40%, whether through higher volume or expanding service coverage without raising administrative costs. Furthermore, payroll expenses can be reduced by as much as 20% due to the precise documentation of actual fieldwork efforts. Overall, these improvements not only streamline operations but also foster a more profitable and efficient business model.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fixzone

Website

www.fixzone.com/products/administration-zone/complete-service.php

Vendor Details

Company Name

inField Solutions

Founded

2016

Country

Canada

Website

www.infieldclipboard.com

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Maintenance

Cost Tracking
Fuel Tracking
Maintenance History
Maintenance Scheduling
Parts Inventory Management
Repair Tracking
Tire Management
Vehicle Information
Warranty Tracking
Work Order Management

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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