Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Similar to how a compass directs adventurers, Compass IT Compliance steers your organization through the intricate landscape of cybersecurity and regulatory requirements. With our specialized knowledge, we help you maintain your trajectory, safeguarding your innovations and speeding up your path to success. As cybercriminals become increasingly sophisticated and adopt a wider range of strategies, business leaders can no longer depend solely on conventional tools such as firewalls and antivirus programs for comprehensive security. Collaborating with our team allows you to pinpoint essential solutions that will effectively reduce your risks while ensuring adherence to the regulations pertinent to your sector. We aim to empower your business, making compliance not just a requirement, but a strategic advantage.

Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Abhisi Help Desk
Chaport
Collect.chat
Crisp
Customerly
Dashly
Facebook Messenger
Freshchat
Freshdesk
Gist
Groove
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Zendesk
Zoho Desk
tawk.to

Integrations

Abhisi Help Desk
Chaport
Collect.chat
Crisp
Customerly
Dashly
Facebook Messenger
Freshchat
Freshdesk
Gist
Groove
Help Scout
HelpCrunch
HubSpot CRM
Intercom
Kayako
Quriobot
Zendesk
Zoho Desk
tawk.to

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Compass IT Compliance

Founded

2010

Country

United States

Website

www.compassitc.com

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Product Features

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Alternatives

Alternatives

Shelf Reviews

Shelf

Shelf.io
RSi Analytics Platforms Reviews

RSi Analytics Platforms

Retail Solutions
ShelfSync Reviews

ShelfSync

HelloHorizon