Average Ratings 1,531 Ratings
Average Ratings 0 Ratings
Description
Modernizing communication for your business, our service connects your business number seamlessly with your employees' phones. With an array of incredible features, callers can navigate through a dial menu voiced by professional actors, allowing them to make purchases, listen to MP3s, or reach specific staff members with ease. You can conveniently make and receive calls using your number across various devices without the caller being aware of the multiple lines. Employees benefit from hidden in-house menus, can transfer calls, and send voicemails directly to their email, all through an intuitive dialpad. Implementing these business functionalities requires no additional software or hardware, making it hassle-free. Your dialpad becomes a vibrant tool, enabling the effortless transfer of your business or personal number at the touch of a button. Choose from an array of contemporary voice features tailored for your business or personal line, and we'll handle the activation on your existing phone without any effort on your part. Our commitment is to adapt your number to your evolving needs whenever you desire.
Description
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost.
Most business phone systems charge per user, so the bill grows every time you hire. dialnote charges per plan. Team ($49/mo), Business ($99/mo) and Pro ($199/mo) include unlimited users, and the AI voice agent is included from Team up, not sold as an add-on. Solo ($19/mo) is a single-user calling plan.
What the AI voice agent does
It picks up when nobody can, answers common questions from your knowledge base, asks the qualifying questions you choose and logs the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and transfers the call to a teammate when a person is needed. On Business and Pro it speaks 14 languages.
What the phone system includes
Local and toll-free numbers, calling to 90+ countries, free porting in the US and Canada, IVR menus, ring groups, business-hours routing, voicemail transcripts, call recording, business texting, and iOS and Android apps plus a web app. Calls are transcribed and summarized, then synced to HubSpot, Salesforce or Pipedrive after the call. Pro adds AI call tags, AI call evaluation, call queueing and a dedicated customer success manager.
Start with a 10-day free trial, no credit card required. dialnote is built by the team behind SmartReach.io.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cal.com
No
Calendly
No
CogniAgent
Yes
HubSpot CRM
No
Make
No
Pipedrive
No
Salesforce
No
Zapier
No
n8n
No
Integrations
Cal.com
Yes
Calendly
Yes
CogniAgent
No
HubSpot CRM
Yes
Make
Yes
Pipedrive
Yes
Salesforce
Yes
Zapier
Yes
n8n
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49/month for unlimited users
dialnote has four flat monthly plans in USD. Team, Business and Pro include unlimited users, so the price stays the same as your team grows. Save 20% with annual billing. 10-day free trial, no credit card required.
Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.
Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier.
Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.
Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager.
The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.
Solo, $19/mo ($15/mo billed annually). One user, 1 phone number, 250 US and Canada calling minutes a month, a $2.50 monthly credit, manual call recording, and AI transcripts and summaries. Solo numbers receive texts but can't send them, and Solo doesn't include AI voice agents.
Team, $49/mo ($39/mo billed annually). Unlimited users, 2 phone numbers, 700 minutes and 750 texts a month, a $5 monthly credit, 1 AI voice agent with a knowledge base, automatic call recording, IVR menus, business-hours routing, voicemail transcripts, call transfers, hold and group calling. Integrates with HubSpot, Calendly and Zapier.
Business, $99/mo ($79/mo billed annually). Everything in Team plus 3 phone numbers, 1,400 minutes and 1,500 texts a month, a $12 monthly credit, 5 AI voice agents that speak 14 languages, advanced call forwarding and ring order, API access and webhooks, Salesforce and Pipedrive, Make and n8n via webhooks, and live chat support.
Pro, $199/mo ($159/mo billed annually). Everything in Business plus 5 phone numbers, 2,800 minutes and 2,500 texts a month, a $25 monthly credit, 10 AI voice agents with 2 knowledge bases, a custom branded AI voice, AI call tags and AI call evaluation, disposition codes, call queueing, contact sharing permissions, and priority support with a dedicated customer success manager.
The monthly credit pays for AI voice agent minutes ($0.89/min), international calls, and usage past your included minutes and texts. Extra phone numbers are $5/mo each. Porting is free in the US and Canada. Included minutes and texts apply to the US and Canada. UK plans are priced in GBP.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Community Phone
Founded
2018
Country
United States
Website
www.communityphone.org/business
Vendor Details
Company Name
dialnote
Founded
2025
Country
Hyderabad, India
Website
dialnote.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
No
Call Recording
Yes
Call Routing
Yes
Employee Directory
No
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
No
