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ease
features
design
support

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Write a Review

Description

CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.

Description

The presence of toxicity in online environments presents a significant hurdle for both platforms and content creators. This form of abuse and harassment can stifle crucial perspectives in discussions, often pushing already marginalized individuals away from participating in these conversations. To address this issue, publishers, platforms, and users can leverage the capabilities of Perspective across various applications, such as comment sections, forums, or any text-driven interactions. Developers customize and implement Perspective to cater to diverse audiences, ensuring adaptability. Moderators benefit from Perspective by efficiently prioritizing and assessing flagged comments for appropriateness. Additionally, the tool provides valuable feedback to users who engage in posting harmful remarks. Furthermore, developers can create functionalities that allow readers to filter out unwanted comments, such as the option to conceal them. Ultimately, Perspective has been found to enhance user engagement by fostering safer dialogues and empowering individuals to contribute more positively online, thereby promoting a healthier digital community overall. The ongoing challenge of online toxicity necessitates innovative solutions like Perspective to ensure that all voices can be heard without fear of harassment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Jigsaw No 

Integrations

Facebook No 
Instagram No 
Jigsaw Yes 

Pricing Details

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CommentDefender

Country

Thailand

Website

www.commentdefender.com/

Vendor Details

Company Name

Perspective

Website

www.perspectiveapi.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

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