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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.

Description

An advanced content moderation and chat filtering solution tailored for social media platforms. This robust, scalable, and automated system allows for seamless integration through an API to monitor text, usernames, images, and videos instantaneously. Two Hat’s innovative platform processes over 102 billion interactions per month, including messages and multimedia, all in real-time, ensuring effective classification and filtering. With a focus on identifying and addressing online dangers such as cyberbullying, abuse, hate speech, violent threats, and child exploitation, we empower clients from diverse social networks to create safer and healthier environments for their users. Retain control over your moderation practices with the ability to customize settings, establish adaptable workflows, and implement real-time changes while enjoying complete visibility into our service. In critical situations on your platform, where the safety of individuals is at stake, timely responses can make all the difference. By leveraging our solution, you not only enhance user experience but also contribute to a more secure online community.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
Photon OS No 
PlayFab No 
PubNub No 

Integrations

Facebook No 
Instagram No 
Photon OS Yes 
PlayFab Yes 
PubNub Yes 

Pricing Details

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CommentDefender

Country

Thailand

Website

www.commentdefender.com/

Vendor Details

Company Name

Two Hat

Founded

2012

Country

Canada

Website

www.twohat.com/community-sift/

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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