Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.
Description
An advanced content moderation and chat filtering solution tailored for social media platforms. This robust, scalable, and automated system allows for seamless integration through an API to monitor text, usernames, images, and videos instantaneously. Two Hat’s innovative platform processes over 102 billion interactions per month, including messages and multimedia, all in real-time, ensuring effective classification and filtering. With a focus on identifying and addressing online dangers such as cyberbullying, abuse, hate speech, violent threats, and child exploitation, we empower clients from diverse social networks to create safer and healthier environments for their users. Retain control over your moderation practices with the ability to customize settings, establish adaptable workflows, and implement real-time changes while enjoying complete visibility into our service. In critical situations on your platform, where the safety of individuals is at stake, timely responses can make all the difference. By leveraging our solution, you not only enhance user experience but also contribute to a more secure online community.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Facebook
Yes
Instagram
Yes
Photon OS
No
PlayFab
No
PubNub
No
Integrations
Facebook
No
Instagram
No
Photon OS
Yes
PlayFab
Yes
PubNub
Yes
Pricing Details
$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CommentDefender
Country
Thailand
Website
www.commentdefender.com/
Vendor Details
Company Name
Two Hat
Founded
2012
Country
Canada
Website
www.twohat.com/community-sift/
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No