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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.

Description

CommentKeyword transforms Instagram comments into valuable leads by automatically responding to comments that align with selected keywords. It initiates a direct message to each commenter and can engage them in an optional AI-driven conversation that effectively qualifies and directs potential prospects. Utilizing Meta's official Instagram Business API ensures compliance, eliminating the need for scraping, and the setup process takes just around five minutes without requiring a flow builder. Instead of charging per contact, it bills based on the number of automated direct messages sent, generally making it 60-80% more affordable than traditional contact-based services like $12 per month, which includes AI.anyChat. Additionally, there’s a free tier available that allows for 300 automated DMs each month indefinitely, with no requirement for a credit card. This makes it an accessible option for businesses looking to enhance their engagement without significant upfront costs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Instagram Yes 
Facebook Yes 

Integrations

Instagram Yes 
Facebook No 

Pricing Details

$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$12/month (AI included)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CommentDefender

Country

Thailand

Website

www.commentdefender.com/

Vendor Details

Company Name

CommentKeyword

Country

United States

Website

commentkeyword.com

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

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