Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.
Description
CommentKeyword transforms Instagram comments into valuable leads by automatically responding to comments that align with selected keywords. It initiates a direct message to each commenter and can engage them in an optional AI-driven conversation that effectively qualifies and directs potential prospects. Utilizing Meta's official Instagram Business API ensures compliance, eliminating the need for scraping, and the setup process takes just around five minutes without requiring a flow builder. Instead of charging per contact, it bills based on the number of automated direct messages sent, generally making it 60-80% more affordable than traditional contact-based services like $12 per month, which includes AI.anyChat. Additionally, there’s a free tier available that allows for 300 automated DMs each month indefinitely, with no requirement for a credit card. This makes it an accessible option for businesses looking to enhance their engagement without significant upfront costs.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$12/month (AI included)
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CommentDefender
Country
Thailand
Website
www.commentdefender.com/
Vendor Details
Company Name
CommentKeyword
Country
United States
Website
commentkeyword.com
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No