Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CommentDefender is an online platform designed to oversee comments on Facebook Pages and connected Instagram business accounts. It evaluates incoming comments on posts and advertisements based on specific rules set for each account, concealing any that violate these guidelines from public visibility. The filtering system includes the ability to block links, email addresses, phone numbers, custom keywords, mentions, hashtags, and emojis. While comments that include images or GIFs on Facebook are accommodated, Instagram's image comments are not currently supported. Users are granted the ability to whitelist certain accounts, replicate rule sets across different Pages, assign team roles with restricted access to particular Pages, and examine an activity log that details the rationale for each moderation action. Additionally, any hidden comments can be restored if needed. This service caters to advertisers, brands, agencies, and social media teams tasked with managing comment interactions. Subscription plans are structured around comment volume but offer unlimited Pages, team members, and filters regardless of the chosen plan. Furthermore, AI-driven filters for profanity and negative content can be adjusted but are not yet enabled for use. Overall, CommentDefender provides a comprehensive solution for maintaining a healthy online community.
Description
CommentGuard is an advanced moderation solution designed specifically for managing comments on Facebook and Instagram. It consolidates comments from posts and advertisements into one unified inbox, enabling users to easily like, hide, delete, block, or respond to comments. Notable features encompass real-time AI moderation, automated responses tailored from provided company data, intent detection powered by AI, pre-saved replies, and automatic reply capabilities. The platform excels at identifying and concealing inappropriate comments, spam, and other undesirable content across various languages. Furthermore, it facilitates teamwork by allowing collaboration among members without the need to share login information, thus promoting a secure and effective approach to comment management while enhancing user interaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Pricing Details
$9/month
Plans start at $9 per month for 1,000 comments. All plans include unlimited pages, team members and filters. A 14-day trial is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CommentDefender
Country
Thailand
Website
www.commentdefender.com/
Vendor Details
Company Name
CommentGuard
Founded
2024
Country
United Kingdom
Website
commentguard.io
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
No
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
No
User-Generated Content (UGC) Moderation
No
Video Moderation
No
Product Features
Content Moderation
Artificial Intelligence
No
Audio Moderation
No
Brand Moderation
No
Comment Moderation
Yes
Customizable Filters
No
Image Moderation
No
Moderation by Humans
No
Reporting / Analytics
No
Social Media Moderation
Yes
User-Generated Content (UGC) Moderation
No
Video Moderation
No