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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Tracen Technologies, Inc. has created an advanced and all-encompassing software solution for data collection that caters to mobile surveys, field inspections, inventory oversight, workforce management, and various monitoring and evaluation initiatives. COMMANDmobile® serves as a workforce management tool designed for on-site inspections, field surveillance, mobile survey execution, field service engagements, and inventory oversight, offering numerous advantages. Its GPS tracking and mapping functionalities empower managers to assign tasks to field personnel based on their precise locations. The software allows for dispatching that takes into account the current locations and workloads of field employees, enabling effective management of technicians' work queues. This innovation eliminates the necessity for workers to visit the office to collect and submit daily work orders, as well as rendering time cards obsolete. Instead, the mobile application automatically generates accurate time cards by tracking actual locations, travel times, and the duration of project-related work, streamlining the entire process for enhanced efficiency. As a result, organizations can significantly improve productivity and oversight in their field operations.

Description

Each shift presents a new challenge to deliver consistent and exceptional service seamlessly. Utilizing our mobile workforce management software, Lighthouse, you gain real-time insights to ensure that every worker is exactly where they should be. You can oversee the progress of cleaning tasks, as well as monitor rotation loops and guard tours as they occur. Furthermore, continuous reporting aids in managing compliance with risk protocols, supports defense against potential claims, and highlights opportunities for improved efficiency. Designed specifically for top-tier security, cleaning, and facilities management firms in North America and the APAC region, Lighthouse caters to organizations that oversee numerous service personnel and assets across various locations. With an up-to-the-minute overview of all field activities, you can confidently ensure your teams maintain focus and productivity. Instant notifications regarding incidents, exceptions, and missed tasks allow for prompt responses to any unforeseen challenges, ensuring operations run smoothly at all times. This level of oversight not only enhances accountability but also contributes to the overall effectiveness of service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.99/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Tracen Technologies

Founded

2000

Country

United States

Website

tracen.com/products/

Vendor Details

Company Name

TEAM Software by WorkWave

Founded

1989

Country

United States

Website

teamsoftware.com/software/lighthouse/

Product Features

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Print on Site
Report Templates
Speech Recognition
Subcontractor Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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