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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CommCare is the digital platform for impactful frontline work everywhere, empowering organizations to build digital solutions to better deliver services, manage clients, and collect data. Built to support the complexities and idiosyncrasies of frontline work, CommCare can meet nearly every frontline use case in any setting (including offline) at any scale, from pilot to nationwide programs. CommCare's unique value is its proven ability to deliver technology which is both highly impactful and highly scalable. More than one million Frontline Workers have used CommCare applications to deliver critical frontline services across numerous sectors. CommCare is backed by a strong evidence base, proving CommCare’s positive impact on organizational performance, frontline workers' behaviors, and client outcomes. Designed to support teams of every size and level of digital maturity, CommCare grows with an organization’s needs. Rapidly launch production ready no-code applications in minutes, with confidence that tools can be integrated into complex, at-scale ecosystems. Dimagi’s expert team delivers CommCare on an open source, professionally managed foundation which is best in its class for sustainability, support, & security.

Description

SmartCOMM customer communications management solution (CCM) allows enterprises to deliver interactive, personalized communications to customers via their preferred channels and at a large scale. SmartCOMM is a business-oriented solution that simplifies and standardizes work processes, leading to increased efficiency and better ROI. SmartCOMM is a central management tool for enterprise organizations to manage critical customer and business communications. This CCM solution offers many benefits. You can easily add new communication channels to your organization and seamlessly manage conversations across them. This will help you future-proof your company. Engage customers with personalized, brand-consistent communications that are relevant, relevant, and offer meaningful value. Reach customers through their preferred channels with omnichannel communications that optimize their experience.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DHIS2 Yes 
Emailable Yes 
Incept No 
Microsoft Excel Yes 
Microsoft Power BI Yes 
OpenMRS Yes 
ScribeHealth Yes 
Tableau Yes 
Telerivet Yes 
Zapier Yes 

Integrations

DHIS2 No 
Emailable No 
Incept Yes 
Microsoft Excel No 
Microsoft Power BI No 
OpenMRS No 
ScribeHealth No 
Tableau No 
Telerivet No 
Zapier No 

Pricing Details

$100 per month
Billed annually
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Dimagi

Founded

2002

Country

United States

Website

commcare.dimagi.com

Vendor Details

Company Name

Smart Communications

Founded

2004

Country

United States

Website

www.smartcommunications.com

Product Features

Contact Tracing

AI Virtual Agents No 
Forms / Surveys No 
Hot Zone Alerting No 
Journey Mapping No 
Notifications No 
Proximity Tracing No 
SMS / Email / Voice Communications No 
Symptoms Reporting No 
Test Results Reporting No 
Wearable Integration No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging No 
Content Management Yes 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Alternatives

Alternatives

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