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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Explore the extensive offerings of our timeless Comet Suite product range. We are delighted to continue delivering the necessary support to help you maximize the advantages of our original suite of software solutions. Comet Suite serves as the cornerstone that laid the groundwork for our leading software, Mobile Workforce Plus. This initial product line is equipped with a variety of features designed to assist you in tracking fleet performance, monitoring employee locations during working hours, and keeping tabs on your company’s assets. You can see the exact positions of your workforce and equipment in almost real-time. Additionally, you can strategize the most effective routes for drivers, resulting in savings on both time and fuel expenses. Simplifying the reporting process and identifying your personnel and vehicles is achievable by grouping them into specialized sets. Access is restricted to assigned groups for workers, adding an important layer of security. By utilizing the locations of your employees, you can effortlessly assess their proximity to job sites or customers, enabling you to allocate new work orders more effectively. With Comet Suite, you not only enhance operational efficiency but also improve communication and coordination across your team.

Description

Integrate field service operations with various teams and mobile technology to swiftly address and avert issues, prioritizing the safety of both clients and employees. Enhance customer satisfaction through effective management and ensure tasks are completed correctly on the first attempt. Resolve client problems during the initial visit by automatically designating the most suitable personnel for each assignment, while equipping them with necessary information through customer service integration. The scalable capabilities of Field Service Management bundle essential applications and features into adaptable packages that evolve alongside your business requirements. Eliminate operational barriers, automate processes, and optimize workflows to diminish costs and elevate revenue, all while reducing the burden on both customers and staff. Additionally, improve dispatch deflection rates and foster collaboration between field and customer service, linking these functions with the broader organization for seamless operations. Ultimately, this approach not only enhances efficiency but also fosters a culture of continuous improvement throughout the entire business landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Integrations

3CLogic
COZYROC SSIS+ Suite
RadiantOne

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Actsoft

Website

www.actsoft.com/comet-suite

Vendor Details

Company Name

ServiceNow

Founded

2003

Country

United States

Website

www.servicenow.com/products/field-service-management.html

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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