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ease
features
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support

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Description

As telcos adapt to the digital business environment and launch innovative services on the Internet of Things - often in collaboration with other partners - telecom billing systems play a powerful role in facilitating the creation of new services that are based upon real customer needs and monetized effectively. This requires that telecom revenue management is given close attention. Comarch Convergent Billing System, a key component of Comarch BSS is pre-integrated with modules such as Comarch Product Catalog or Comarch BSS Mediation. Comarch CBS has a real-time, online charging system for any service type. It also facilitates the creation of new business models with partners. Comarch Convergent Billing System (CCBS) is a flexible, scalable, high-capacity telecom billing data management system that can be used to monetize service providers' services.

Description

Comarch Service Quality Management transforms traditional network-centric telecommunication monitoring into customer-centric telecommunication service quality management. Telecom service quality management requires insight into customers' perceptions about service quality. This information will allow you to prioritize network performance management based upon forecasts of the impact of events on customer experience and provide high-quality customer service assurance. Comarch SQM allows you to be proactive in managing your telecom service quality. It prevents customers from experiencing service issues through trend analysis and predictive maintenance.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/convergent-billing-system/

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/service-assurance/service-quality-management/

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Alternatives

CostGuard Reviews

CostGuard

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