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Description
Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.
Description
LotusFlare offers a cloud-native platform for digital commerce and monetization, specifically catering to the needs of communications and media service providers, which aids in the modernization of outdated systems, enhancement of customer experiences, and development of new revenue opportunities through a cohesive and scalable framework. At the heart of its offerings is the Digital Network Operator (DNO) Cloud, a comprehensive business support system that consolidates billing, customer management, API monetization, and the delivery of digital services into a singular platform, all constructed on a microservices architecture. This innovative solution empowers organizations to swiftly introduce new digital brands, test various business models, and roll out services without the limitations imposed by conventional telecom infrastructure. Designed with a focus on customer experience, it prioritizes user journeys and engagement, ensuring that technology is tailored to facilitate seamless and personalized interactions across mobile applications and web platforms. Additionally, LotusFlare's approach encourages continuous adaptation and growth in an ever-evolving digital landscape, positioning its clients for long-term success.
API Access
Has API
API Access
Has API
Integrations
Alumio
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Comarch
Founded
1993
Country
Poland
Website
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
Vendor Details
Company Name
LotusFlare
Founded
2014
Country
United States
Website
lotusflare.com