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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Description

Introducing a comprehensive, integrated, and secure BSS (business support system) designed to evolve alongside your business needs. Offered as a Software-as-a-Service (SaaS), this solution empowers Communication Service Providers (CSPs) to lower costs, enhance automation, speed up their market entry, and alleviate significant operational and maintenance burdens, all while providing full visibility, insight, and control for both business and IT. Infonova SaaS BSS utilizes advanced, secure, cloud-native technology, featuring Open APIs and a micro-services architecture that is containerized, accommodating all business sectors including consumer, SMB, enterprise, and wholesale within a unified BSS framework. With a robust technological foundation and a track record of successful deployments among diverse communication providers globally, you can implement Infonova SaaS BSS with assurance, knowing it is designed for the future. Furthermore, this versatile platform not only meets current demands but also adapts to the evolving landscape of business needs and technological advancements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveMQ
Alumio
Beyond Now
Docker
Elasticsearch
Kubernetes
PostgreSQL
Redis

Integrations

ActiveMQ
Alumio
Beyond Now
Docker
Elasticsearch
Kubernetes
PostgreSQL
Redis

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Vendor Details

Company Name

Beyond Now

Founded

2021

Country

Austria

Website

www.beyondnow.com/en/our-platforms/infonova-bss/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Alternatives

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