Optacy Reviews

Optacy

5.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Description

ComAct360 is an online software solution designed for data privacy compliance specifically for organizations managing personal data in India. It assists teams in privacy, legal, compliance, and operations to streamline their tasks in accordance with India’s Digital Personal Data Protection Act. Key functionalities include a record of processing activities (ROPA), templates for privacy notices, tracking of consent records and withdrawals, as well as a Privacy Centre that handles access, correction, erasure, grievances, and nomination requests, all organized within a request queue. Teams can efficiently monitor incidents, adhere to reporting deadlines, manage processors and vendors, enforce retention rules, execute erasure tasks, and ensure website cookie consent is compliant. The platform features dashboards and evidence logs to keep track of activities and document relevant actions. Additionally, a consent API allows integration with CRM and messaging applications to verify consent, while workflows for withdrawal assist in propagating updates across connected systems. This versatile platform caters to various sectors, including healthcare, education, commerce, finance, hospitality, manufacturing, and technology, ultimately fostering better data protection practices across multiple industries. By offering such comprehensive tools, ComAct360 enhances organizations' ability to manage compliance efficiently.

Description

At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof. To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems. With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Okta No 
Zapier No 

Integrations

Okta Yes 
Zapier Yes 

Pricing Details

Pricing is provided as a fixed quote after a demo and review of the requirements.
Free Trial No 
Free Version No 

Pricing Details

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Re-Infotech

Founded

2019

Country

India

Website

re-infotech.com/products/comact360/

Vendor Details

Company Name

Privacy Toll Free, LLC

Founded

2019

Country

United States

Website

optacy.com

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping No 
GDPR Compliance Yes 
Incident Management No 
PIA / DPIA No 
Policy Management Yes 
Risk Management No 
Sensitive Data Identification No 

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No Alternatives

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