Optacy
5.0 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 2 Ratings
Description
ComAct360 is an online software solution designed for data privacy compliance specifically for organizations managing personal data in India. It assists teams in privacy, legal, compliance, and operations to streamline their tasks in accordance with India’s Digital Personal Data Protection Act. Key functionalities include a record of processing activities (ROPA), templates for privacy notices, tracking of consent records and withdrawals, as well as a Privacy Centre that handles access, correction, erasure, grievances, and nomination requests, all organized within a request queue. Teams can efficiently monitor incidents, adhere to reporting deadlines, manage processors and vendors, enforce retention rules, execute erasure tasks, and ensure website cookie consent is compliant. The platform features dashboards and evidence logs to keep track of activities and document relevant actions. Additionally, a consent API allows integration with CRM and messaging applications to verify consent, while workflows for withdrawal assist in propagating updates across connected systems. This versatile platform caters to various sectors, including healthcare, education, commerce, finance, hospitality, manufacturing, and technology, ultimately fostering better data protection practices across multiple industries. By offering such comprehensive tools, ComAct360 enhances organizations' ability to manage compliance efficiently.
Description
At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof.
To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems.
With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Okta
No
Zapier
No
Pricing Details
Pricing is provided as a fixed quote after a demo and review of the requirements.
Free Trial
No
Free Version
No
Pricing Details
$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Re-Infotech
Founded
2019
Country
India
Website
re-infotech.com/products/comact360/
Vendor Details
Company Name
Privacy Toll Free, LLC
Founded
2019
Country
United States
Website
optacy.com
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
No
Consent Management
No
Data Mapping
No
GDPR Compliance
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
Yes
Consent Management
Yes
Data Mapping
No
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
Yes
Risk Management
No
Sensitive Data Identification
No
Alternatives
No Alternatives