ColoCrossing Reviews

ColoCrossing

1.0 out of 5 stars

Average Ratings 3 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 1.5 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Colocation involves the practice of situating servers and other devices within a professional data center that offers features such as network redundancy, enhanced security measures, backup power solutions, and continuous staffing around the clock. By utilizing Dedicated Servers, businesses can tap into the robust infrastructure of a data center, which helps enhance reliability while also reducing operational costs. Engaging a Managed Services Provider (MSP) can alleviate concerns for companies, enabling them to concentrate on their primary operations without the burden of IT infrastructure worries. Each hosting management package at ColoCrossing ensures that clients receive 24/7 priority technical support, allowing for immediate assistance whenever needed. Our skilled technicians are involved from the outset of your deployment, which ensures that they are well-acquainted with your specific hosting environment. This familiarity leads to quicker resolutions and less downtime when urgent issues arise. At ColoCrossing, we pride ourselves on delivering colocation services that strike a balance between dependability and cost-effectiveness, ensuring our clients receive the best value for their investment. Additionally, our commitment to customer satisfaction is evident in our tailored support services, which are designed to meet the unique needs of each business we partner with.

Description

Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Cisco Secure Cloud Analytics Yes 
Microsoft 365 Yes 
RioRey Yes 
VICIdial No 

Integrations

Cisco Secure Cloud Analytics No 
Microsoft 365 No 
RioRey No 
VICIdial Yes 

Pricing Details

$59 per month
Free Trial No 
Free Version No 

Pricing Details

$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ColoCrossing

Founded

2004

Country

United States

Website

www.colocrossing.com

Vendor Details

Company Name

Trustane

Founded

2026

Country

India

Website

trustane.com

Product Features

Dedicated Server Hosting

24/7 On-site Support No 
Built-in Backup Drives No 
DDOS Protection No 
IMPI Access No 
Off Server Backups No 
Root Level No 
SSD Storage No 
Uptime SLA No 

VPS Hosting

Access Control / Permissions No 
FTP No 
Managed VPS No 
Multi-Server Management No 
One-Click Apps No 
Root Access No 
SSD Storage No 
Unmanaged VPS No 
Upload Custom ISO No 

Product Features

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