ColoCrossing
1.0 out of 5 starsAverage Ratings 3 Ratings
Average Ratings 0 Ratings
Description
Colocation involves the practice of situating servers and other devices within a professional data center that offers features such as network redundancy, enhanced security measures, backup power solutions, and continuous staffing around the clock. By utilizing Dedicated Servers, businesses can tap into the robust infrastructure of a data center, which helps enhance reliability while also reducing operational costs. Engaging a Managed Services Provider (MSP) can alleviate concerns for companies, enabling them to concentrate on their primary operations without the burden of IT infrastructure worries. Each hosting management package at ColoCrossing ensures that clients receive 24/7 priority technical support, allowing for immediate assistance whenever needed. Our skilled technicians are involved from the outset of your deployment, which ensures that they are well-acquainted with your specific hosting environment. This familiarity leads to quicker resolutions and less downtime when urgent issues arise. At ColoCrossing, we pride ourselves on delivering colocation services that strike a balance between dependability and cost-effectiveness, ensuring our clients receive the best value for their investment. Additionally, our commitment to customer satisfaction is evident in our tailored support services, which are designed to meet the unique needs of each business we partner with.
Description
Trustane offers a comprehensive managed hosting solution for VICIdial specifically designed for contact centers. It deploys VICIdial on either virtual private servers or dedicated-core setups across various regions, and it also provides installation and management on servers supplied by the customers themselves. The platform features a user-friendly browser-based portal that displays information on call-center operations, including the status of servers and floors, as well as wallboards for agents and supervisors, which alert them to waiting callers, elevated campaign drop rates, insufficient lead counts, and any screens that have ceased reporting. The service package encompasses essential elements such as security enhancements, routine patching, ongoing monitoring, nightly backups to off-site locations, recording compression and retention, detailed reporting, and lead integration via VICIdial's API. Clients are responsible for connecting their own SIP carrier, as Trustane does not engage in the sale of call minutes or impose charges based on the number of agents. The billing model for hosted servers operates on an hourly basis with a cap for monthly charges, while management of customer-provided hardware incurs a standard fee. Furthermore, the service adeptly accommodates various campaign types, including outbound, inbound, and blended campaigns utilizing the VICIdial platform, ensuring flexibility for customers in their operational strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Cisco Secure Cloud Analytics
Yes
Microsoft 365
Yes
RioRey
Yes
VICIdial
No
Integrations
Cisco Secure Cloud Analytics
No
Microsoft 365
No
RioRey
No
VICIdial
Yes
Pricing Details
$59 per month
Free Trial
No
Free Version
No
Pricing Details
$0.10/hr
VPS hosting starts at $0.10/hour, with a $70/month cap for Ashburn; dedicated servers start at $0.29/hour, capped at $210/month for New York 1. Customer-supplied hardware costs a flat $29/month management fee. Server charges draw from a prepaid balance by the hour and stop at the monthly cap; rates vary by location and server size. Customers connect their own carrier, and there is no per-agent license.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ColoCrossing
Founded
2004
Country
United States
Website
www.colocrossing.com
Vendor Details
Company Name
Trustane
Founded
2026
Country
India
Website
trustane.com
Product Features
Dedicated Server Hosting
24/7 On-site Support
No
Built-in Backup Drives
No
DDOS Protection
No
IMPI Access
No
Off Server Backups
No
Root Level
No
SSD Storage
No
Uptime SLA
No
VPS Hosting
Access Control / Permissions
No
FTP
No
Managed VPS
No
Multi-Server Management
No
One-Click Apps
No
Root Access
No
SSD Storage
No
Unmanaged VPS
No
Upload Custom ISO
No