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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We are positioning ourselves as the frontrunner in vertical marketing and digital media by providing cost-effective, qualified clicks and inquiries with enhanced scalability. Through our comprehensive service model and industry-leading expertise, we can boost your sales while slashing customer acquisition costs by up to two-thirds. Our extensive market reach encompasses nearly every online channel, including proprietary websites, pay-per-click (PPC) advertising, a publisher network, and email marketing strategies. Effective internet marketing hinges on presenting timely and relevant information that consumers actively seek. With our SER™ MassiveDynamics™ search engine, you can achieve this goal, thereby maximizing sales and enhancing your SEO efforts. Our advanced lead management and delivery systems are designed to optimize your contact ratios and overall success. Your brand is showcased in a contextually relevant manner on high-quality, content-rich websites, where users engage with your brand in a credible setting, ultimately generating qualified clicks and inquiries for your business. By prioritizing audience engagement and leveraging data-driven strategies, we ensure that your marketing efforts yield the best possible results.

Description

Enghouse Interactive SmartDial stands out as the premier outbound dialer in the market, offering a superior experience for both clients and agents, leading to enhanced productivity while ensuring compliance with regulations more effectively than other outbound dialing solutions. Here are six compelling reasons to choose SmartDial from Enghouse Interactive: it is designed to integrate natively with Enghouse Interactive Contact Center solutions, and it can also seamlessly connect with various other Contact Center platforms. SmartDial intelligently combines outbound and inbound call flows, which maximizes agent efficiency and productivity. Additionally, it easily meets compliance standards for national, regional, and local regulations, such as TCPA, FDCPA, and DNC. Users will experience unmatched operational flexibility, allowing for effective management across different campaigns and time zones. It offers deployment options that include Cloud, On-Premise, or Hybrid models, ensuring that organizations can adhere to all relevant regulatory requirements, regardless of their operational setup or geographic location. Ultimately, SmartDial empowers companies to optimize their outbound calling strategies while maintaining strict compliance and enhancing overall performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SER Solutions

Website

www.ser.com

Vendor Details

Company Name

Enghouse Interactive

Founded

1984

Country

United States

Website

enghouseinteractive.com/SmartDial

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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