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Description
The text-based online focus group feature is the standout element of Collabito, offering a straightforward method for facilitating live chat sessions between a moderator and participants. This cloud-based software requires no installation, as all users need is a web browser to participate. The moderator orchestrates the conversation by posing questions and sharing comments with the entire group or directing messages to individual respondents. To enhance engagement and yield deeper insights during the session, various tools are available, including a whiteboard for visual presentations, a moderator’s guide, and options for silent mode and private discussions. Additionally, you have the flexibility to appoint one or more moderators for your projects, who can interact with all participants, manage muting, or remove individuals if necessary, all while possessing certain administrative rights. Collabito also simplifies the process of adding and managing respondents within the project, ensuring a streamlined experience for everyone involved. This comprehensive approach makes Collabito an invaluable resource for effective online focus group research.
Description
Eliminate hateful, racist, and brand-damaging remarks, as well as spam disrupting your social media presence. This advanced moderation system efficiently handles 22 languages in mere seconds. Trusted by organizations such as the NFL, NBA, NHL, NASCAR, and Premier League, as well as numerous consumer brands, it empowers them to regain control over their online interactions. Malicious comments are swiftly identified and erased from your posts before they can reach the eyes of your players or fans, ensuring your brand's integrity is safeguarded around the clock. Offensive remarks are concealed from everyone except the original poster, who remains oblivious to the fact that their comments are invisible to the rest of the world. With a combination of A.I. filtering technology and a dedicated team of over 1,000 human moderators monitoring your social media accounts continuously, your team is relieved from this burden. These human moderators are capable of detecting and removing harmful comments that may slip through automated systems. This single tool offers comprehensive management and customization of moderation across all social media platforms, enabling immediate action with preinstalled, regularly updated keyword and emoji filters that can be tailored to meet your brand’s specific needs. As a result, your online community can thrive in a safe and positive environment, allowing for genuine engagement without the worry of toxic interruptions.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€75 per project
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Collabito
Website
www.collabito.com/online-focus-groups/
Vendor Details
Company Name
Respondology
Country
United States
Website
respondology.com
Product Features
Product Features
Brand Protection
Case Management
Domain Monitoring
Investigation Management
Marketplace Monitoring
Mobile App Monitoring
Paid Search Monitoring
Prioritization
Social Media Monitoring
Content Moderation
Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation
