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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CollabCRM streamlines the daily functions of IT firms by integrating recruitment, project management, sales, and HR teams into a single cohesive unit, thereby reducing the friction caused by switching between various tools, enhancing collaboration among team members, and providing leaders with immediate insights to effectively steer their operations. Key features include: 1. Unified Platform: Consolidate recruitment, HR, sales, and project management into one interface, minimizing reliance on a variety of disconnected applications. 2. Team Collaboration: Facilitate effortless communication and alignment of tasks among different departments, which accelerates project timelines and diminishes obstacles. 3. Workflow Transparency: Access comprehensive operational insights through real-time data analytics and dashboards, equipping leaders to make informed choices. 4. IT-Centric Design: Specifically tailored for IT companies, CollabCRM tackles the distinctive hurdles posed by intricate workflows and the challenges of scaling businesses. If you have any inquiries or wish to learn more, don’t hesitate to reach out to the team or arrange a demonstration to see the product in action. Additionally, engaging with the CollabCRM community can provide further insights into maximizing its capabilities for your organization.

Description

The on-premises business phone solution that provides all the essential tools for your organization to enhance customer interactions. At the core of Mitel's premier on-site communication offerings lies MiVoice Business, which includes MiCollab, MiTeam Meetings, and MiContact Center Business, allowing employees to reap the benefits of unified, scalable, and mobile communication seamlessly. This solution equips your business with everything necessary to elevate communication standards through effective mobility, team collaboration, video conferencing, and outstanding customer experience management. MiVoice Business is tailored to accommodate businesses ranging from 5 to 130,000 users, whether operating from a single location or across multiple sites worldwide. Furthermore, the software installed on Mitel Collaboration Service Appliances can run on standard x-86 servers within a virtualized setup, streamlining operations by reducing the need for multiple appliances—an especially valuable feature for clients opting for a centralized unified communications deployment. With MiVoice Business, organizations can ensure that their communication infrastructure is both flexible and robust, fostering growth and innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

Integrations

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CollabCRM

Founded

2023

Country

India

Website

collabcrm.com

Vendor Details

Company Name

Mitel Networks

Founded

1973

Country

Canada

Website

www.mitel.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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