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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhancing transparency within any organization can be achieved without encountering bottlenecks or silos. No matter where your team operates from, fostering engagement and proactive behavior is essential. Consolidate all internal employee documents into a central repository. Empower entire teams by providing access to shared resources through the upload of files across various folders and departments. Streamline operations by efficiently categorizing documents based on their functions to minimize wasted time. Easily find employee contact details using our searchable staff directory, which allows you to filter by department. Create limitless custom fields without any limitations on additional entries. The custom WordPress intranet solution requires only a one-time payment, with an optional yearly plan for unlimited support and upgrades—eliminating monthly per-user fees, setup charges, hidden costs, or payments based on storage. Collab Hub is a self-hosted software that operates on your server, granting you complete control over your data, access to the source code, and a variety of integration and customization options. This flexibility ensures that your organization can adapt the platform to meet its unique needs and challenges effectively.

Description

A comprehensive help desk software solution designed to accommodate any internal support team that handles inquiries from employees. Accessible via a link on your Intranet, this web-based software enables your company's workforce to access online assistance, track requests, and utilize self-help resources, even during off-hours. The innovative design elements ensure that you can be operational within hours of installation. Employees can submit support requests directly from your Intranet link using any standard web browser. Sitehelpdesk serves as the central support service solution within our product lineup and is available for download from our website, allowing you to establish your in-house support system with just a Microsoft server. Alternatively, we can provide cloud hosting for your convenience. For smaller IT departments, sitehelpdesk may fulfill your immediate needs, and upgrading to sitehelpdesk-IT for enhanced IT service features is a seamless process; you will only be charged the price difference when making the upgrade. This flexibility ensures that your support system can evolve alongside your organization's requirements.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$1,299 one-time payment
Free Trial
Free Version

Pricing Details

$800.00/one-time
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Collab Hub

Country

India

Website

www.collab-hub.com

Vendor Details

Company Name

Sitehelpdesk.com

Founded

2000

Country

United Kingdom

Website

www.sitehelpdesk.com/helpdesk/sitehelpdesk.html

Product Features

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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