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Description
Colibly is a cloud-based customer relationship management system tailored for organizations that oversee sales and customer service interactions via various messaging platforms. It consolidates channels such as WhatsApp, Instagram, Messenger, Telegram, and website chat into a unified team inbox, featuring tools like a sales funnel, customizable stages, calendar scheduling, task management, automation options, sequences, macros, and quick response templates. Among its AI capabilities are bots that provide answers based on business data and an assistant that offers suggestions for replies, summarizes conversations, rewrites messages, and transcribes discussions. Higher-tier subscriptions unlock additional functionalities, including WhatsApp broadcast capabilities, customer satisfaction assessments, lead qualification and recovery, Meta Ads conversion monitoring, and WhatsApp calling features. Furthermore, the platform supports a REST API and webhooks for advanced users on premium plans. Subscription prices are calculated per team member, allowing for a combination of different plans within the same team, while fees for WhatsApp messaging are charged separately. Colibly also provides a 14-day free trial of the Pro version for up to three users, eliminating the need for credit card information. This makes it an attractive option for businesses wanting to explore its extensive features without any upfront commitment.
Description
Uptonica serves as a comprehensive platform for online businesses focused on selling, lead collection, and customer support. It integrates commerce, marketing, and customer interactions within a unified workspace, empowering teams to leverage AI capabilities with integrated business data.
Within this platform, teams can seamlessly handle customer interactions alongside crucial information such as CRM details, order histories, product specifications, pricing structures, and advertising campaigns, ensuring that all necessary data is readily accessible without the need for duplicating efforts across various tools.
Offering a centralized inbox, Uptonica consolidates communication channels including WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, streamlining customer engagement. The platform also assists in enhancing product listings with relevant descriptions, attributes, and translations while aggregating advertising metrics from Google and Meta into a cohesive report that reflects sales attribution. Furthermore, it enables the inclusion of related orders and conversations within customer records for a more comprehensive view.
Developed by the same team that created Webgas, Uptonica builds on their experience in supporting Shopify brands both within Italy and internationally since 2019. With its innovative features, Uptonica aims to transform how businesses manage their online operations effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Telegram
Yes
WhatsApp
Yes
Claude Duet
No
Claude for Legal
No
Facebook Messenger
Yes
Google Ads
No
Google Analytics
No
Google Calendar
No
Google Tag Manager
No
Instagram
Yes
Integrations
Telegram
Yes
WhatsApp
Yes
Claude Duet
Yes
Claude for Legal
Yes
Facebook Messenger
No
Google Ads
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Tag Manager
Yes
Instagram
No
Pricing Details
MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial
Yes
Free Version
No
Pricing Details
€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Colibly
Country
Mexico
Website
colibly.com
Vendor Details
Company Name
Webgas Srl
Country
Italy
Website
uptonica.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Alternatives
No Alternatives
