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Average Ratings 0 Ratings
Description
Colibly is a cloud-based customer relationship management system tailored for organizations that oversee sales and customer service interactions via various messaging platforms. It consolidates channels such as WhatsApp, Instagram, Messenger, Telegram, and website chat into a unified team inbox, featuring tools like a sales funnel, customizable stages, calendar scheduling, task management, automation options, sequences, macros, and quick response templates. Among its AI capabilities are bots that provide answers based on business data and an assistant that offers suggestions for replies, summarizes conversations, rewrites messages, and transcribes discussions. Higher-tier subscriptions unlock additional functionalities, including WhatsApp broadcast capabilities, customer satisfaction assessments, lead qualification and recovery, Meta Ads conversion monitoring, and WhatsApp calling features. Furthermore, the platform supports a REST API and webhooks for advanced users on premium plans. Subscription prices are calculated per team member, allowing for a combination of different plans within the same team, while fees for WhatsApp messaging are charged separately. Colibly also provides a 14-day free trial of the Pro version for up to three users, eliminating the need for credit card information. This makes it an attractive option for businesses wanting to explore its extensive features without any upfront commitment.
Description
Teletype serves as a comprehensive communication platform for customers, consolidating various messaging services, social media channels, email, and website chat into one accessible interface. Users can efficiently oversee interactions from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat, all managed from a single dashboard. Each customer is provided with a cohesive profile that includes their entire conversation history, contact information, and website visit details.
The platform boasts a variety of integrated tools, such as a mini-CRM, intelligent request routing, performance analytics for operators, AI-powered assistants, customizable reply templates, and the capability to send messages in bulk using Teletype Sender. Additionally, it offers native integrations with widely-used CRMs, telephony systems, analytics platforms, and automation services, along with an open public API for tailored applications, with several integrations available at no cost.
With over 1000 companies and 4500 operators leveraging Teletype to manage more than 350 million messages, the setup process is remarkably quick, taking just 15 minutes to complete. This efficiency makes Teletype an attractive option for businesses looking to streamline their communication efforts.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Bitrix24
No
Facebook
No
Facebook Messenger
Yes
Kommo
No
Viber
No
Integrations
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Bitrix24
Yes
Facebook
Yes
Facebook Messenger
No
Kommo
Yes
Viber
Yes
Pricing Details
MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial
Yes
Free Version
No
Pricing Details
$18/month
Flexible modular pricing — pay only for the channels and features your team actually needs.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Colibly
Country
Mexico
Website
colibly.com
Vendor Details
Company Name
Teletype App
Founded
2018
Country
Russia
Website
teletype.app
Product Features
Product Features
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
No
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No