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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Colibly is a cloud-based customer relationship management system tailored for organizations that oversee sales and customer service interactions via various messaging platforms. It consolidates channels such as WhatsApp, Instagram, Messenger, Telegram, and website chat into a unified team inbox, featuring tools like a sales funnel, customizable stages, calendar scheduling, task management, automation options, sequences, macros, and quick response templates. Among its AI capabilities are bots that provide answers based on business data and an assistant that offers suggestions for replies, summarizes conversations, rewrites messages, and transcribes discussions. Higher-tier subscriptions unlock additional functionalities, including WhatsApp broadcast capabilities, customer satisfaction assessments, lead qualification and recovery, Meta Ads conversion monitoring, and WhatsApp calling features. Furthermore, the platform supports a REST API and webhooks for advanced users on premium plans. Subscription prices are calculated per team member, allowing for a combination of different plans within the same team, while fees for WhatsApp messaging are charged separately. Colibly also provides a 14-day free trial of the Pro version for up to three users, eliminating the need for credit card information. This makes it an attractive option for businesses wanting to explore its extensive features without any upfront commitment.

Description

Convarza AI is a cloud-based CRM solution that facilitates the management of customer interactions across various platforms, including chat, email, and phone calls. The platform allows teams to efficiently handle leads and contacts, track conversation histories, and delegate discussions as needed. Notable features encompass AI-driven voice agents and chatbots, customizable call flows, shared inboxes, automated workflows, marketing campaigns, and reminders for staff follow-ups. Additionally, agents benefit from a comprehensive knowledge base, the ability to transfer conversations to colleagues, and tools for scheduling appointments. Communication channels supported include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat, while voice interactions can be facilitated through Twilio, Maqsam, or SIP services. Teams can tailor their channels and calling processes, link interactions with contact records and tasks, and streamline outreach within a single unified workspace. This platform is specifically crafted for sales, customer service, and other teams that engage directly with customers, helping them to effectively organize multi-channel communications, evaluate leads, and arrange appointments seamlessly. By integrating these functionalities, Convarza AI enhances the overall efficiency of customer engagement strategies.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Messenger Yes 
Instagram Yes 
Integrately No 
Make No 
Telegram Yes 
Twilio No 
WhatsApp Yes 
Zapier No 

Integrations

Facebook Messenger No 
Instagram No 
Integrately Yes 
Make Yes 
Telegram No 
Twilio Yes 
WhatsApp No 
Zapier Yes 

Pricing Details

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial Yes 
Free Version No 

Pricing Details

$39/month/user
Starter is $39/month, billed monthly, and includes 1 user, 3 connected channels, 600 AI-calling minutes, and 1,200 dialer minutes per month. Annual billing is $390/year. Prices exclude applicable taxes; no setup or onboarding fee.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Colibly

Country

Mexico

Website

colibly.com

Vendor Details

Company Name

Pronnel Technology

Founded

2016

Country

India

Website

www.convarza.com

Product Features

Product Features

Alternatives

No Alternatives

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