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Description
Cohesive is an online platform designed for sales prospecting and engagement, specifically tailored for local service businesses. It assists teams in identifying nearby businesses, property owners, and key decision-makers, enabling them to create focused lead lists and initiate personalized outreach through email, phone, and SMS communication. The platform includes campaign management tools that streamline the organization of target lists, communication channels, and follow-up schedules. AI-driven agents can manage responses, missed calls, and re-engage with older leads, while a collaborative workspace keeps track of campaigns, discussions, interested prospects, scheduled calls, and overall performance metrics. Targeted primarily at local service providers such as commercial cleaning services, HVAC and plumbing contractors, roofers, landscapers, and pest control companies, it facilitates outreach to nearby businesses and property managers. Teams are empowered to prospect within specific service regions, revive CRM accounts, synchronize outreach efforts, and monitor feedback effectively. Additionally, a well-documented API enhances the support for campaign and communication workflows, enabling the reading of inbox data and the sending or forwarding of email replies, thus ensuring a seamless engagement experience. By integrating these features, Cohesive aims to optimize the sales process for local service-oriented businesses in a highly competitive market.
Description
Missed calls can significantly affect your business operations, leading to decreased sales, diminished customer satisfaction, and a lower perception of your brand. With Freespee Callback Manager, you gain comprehensive insight and authority over the management of incoming leads. Each month, around 20% of customer calls go unanswered, presenting a chance to reconnect with potential buyers. By automatically following up on missed calls with tailored messaging, you can make a lasting impression. Equip your sales team to focus on high-value leads by offering contextual details about each opportunity. Enhance your conversion rates by fostering improved dialogues with prospects. Ensure continuous communication with customers by dispatching personalized messages when agents are occupied or during off-hours. Encourage previously missed prospects to reconnect proactively. Finally, round off the purchasing journey by sending a thank you message, demonstrating that you value their business and appreciate their purchase. Engaging customers in this thoughtful manner can significantly strengthen their loyalty to your brand.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Adplorer
No
Commanders Act
No
FuseCommander
No
TrustCommander
No
Integrations
Adplorer
Yes
Commanders Act
Yes
FuseCommander
Yes
TrustCommander
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Cohesive
Founded
2024
Country
United States
Website
getcohesiveai.com
Vendor Details
Company Name
Freespee
Country
United Kingdom
Website
www.freespee.com/en
Product Features
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No