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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Cogsdale Customer Service Management (CSM) allows businesses to efficiently merge high-quality customer relationship management (CRM) with their everyday operational needs. Specifically designed to meet the intricate billing demands of municipalities and utility providers, Cogsdale CSM enhances operational efficiency, reduces expenses, and ensures top-notch service delivery to clients. This comprehensive solution empowers users to manage service orders, access information about active connections and payment histories, as well as establish payment plans. Additionally, Cogsdale provides a state-of-the-art customer information system featuring modules for financial management, distribution, utility billing, customer relations, work oversight, project coordination, and procurement. The suite is further expanded with features like interactive voice response, document management systems, payment kiosks, and online credit verification. Since its inception in 1997, Cogsdale has been committed to delivering robust and integrated information solutions tailored to the needs of its clients. This dedication to innovation ensures that businesses can adapt and thrive in an ever-changing environment.

Description

Mercury Housing empowers housing and conference personnel to present innovative, tailored content to both their students and housing teams. This platform offers a variety of features such as personalized housing applications, contracts, electronic signatures, online payment options, student self-assignment capabilities, staff dashboards, and menus. Additionally, Mercury provides an extensive array of reporting and administrative functionalities, eliminating the requirement for external plug-ins. With user-friendly drag-and-drop design tools compatible with all major browsers, Mercury facilitates the delivery of business processes in a fully customizable setting for students and staff alike. Accessible across all devices, Mercury imposes no restrictions on the number of online business processes that can be created. Moreover, our Mercury Tools foster peer-to-peer sharing opportunities, allowing you to leverage processes designed and implemented by fellow student service experts. Each business process can consist of an unlimited number of pages and content elements, arranged in any desired sequence, ensuring maximum flexibility and creativity in your design. Ultimately, this allows for a seamless and collaborative approach to managing housing and conference operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

RoomSync
Vocantas Communicate

Integrations

RoomSync
Vocantas Communicate

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cogsdale

Founded

1997

Country

Canada

Website

www.cogsdale.com

Vendor Details

Company Name

RMS

Country

United States

Website

mercury.rms-inc.com/mercury-housing.html

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Product Features

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