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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ExB's AI and ML Driven Cognitive Process Automation platform allows insurance companies convert any type of text into actionable insights and information for input management and process automatization. Insurance companies can use pre-trained policies management, claims management, and text mining in reports. They can also request that we train ad-hoc models to fit their business workflows.

Description

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Amazon S3
AskNicely
Delighted
Freshdesk
Google Forms
HubSpot CRM
Intercom
Kayako
Kissflow
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
SS&C Blue Prism
SatisMeter
Snowflake
SurveyMonkey Enterprise
Typeform
UiPath

Integrations

Salesforce
Amazon S3
AskNicely
Delighted
Freshdesk
Google Forms
HubSpot CRM
Intercom
Kayako
Kissflow
Microsoft Dynamics 365
Qualaroo
Qualtrics Customer Experience
ReviewTrackers
SS&C Blue Prism
SatisMeter
Snowflake
SurveyMonkey Enterprise
Typeform
UiPath

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ExB Group

Founded

2000

Country

Germany

Website

exb.de

Vendor Details

Company Name

Kapiche

Founded

2015

Country

Australia

Website

kapiche.com

Product Features

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

OCR

Batch Processing
Convert to PDF
ID Scanning
Image Pre-processing
Indexing
Metadata Extraction
Multi-Language
Multiple Output Formats
Text Editor
Zone Selection Tool

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

Product Features

Data Entry

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Data Extraction

Disparate Data Collection
Document Extraction
Email Address Extraction
IP Address Extraction
Image Extraction
Phone Number Extraction
Pricing Extraction
Web Data Extraction

Alternatives

Alternatives