Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We are working on private AI implementation across sectors and use-cases. We work with customers who want to use Generative AI but are worried about their privacy. We deploy AI directly into their services so they can use it however they need - as an AI chatbot or in-app integration, leveraging insights derived from their data, hiring assistance, etc. We offer our services in a wide range of sectors and geographies, and we are always willing to take on new challenges.
Description
Sobot serves as a comprehensive customer service solution for organizations that oversee support through various digital and voice channels. It consolidates a unified workspace that includes features like ticketing, live chat, contact-center functionality, management of customer interactions, knowledge resources, workflow automation, and AI-driven customer service agents and chatbots. This platform enables teams to efficiently manage inquiries, assign and respond to cases, automate routine interactions, and assist customers across platforms such as web messaging, social media, and e-commerce interfaces. Additionally, Sobot provides APIs and various deployment options to cater to the diverse technical and operational needs of organizations. Designed for customer support and contact center teams, especially those in the online retail and other customer-centric industries, Sobot facilitates the seamless coordination of both human agents and automated services from a single integrated system. Ultimately, this makes it a vital tool for enhancing customer engagement and operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Amazon
No
Amazon Web Services (AWS)
Yes
Facebook Messenger
No
Google Cloud Platform
Yes
LINE
No
Microsoft Azure
Yes
Oracle Cloud Infrastructure
Yes
Salesforce
No
Shopify
No
Walmart
No
Integrations
Amazon
Yes
Amazon Web Services (AWS)
No
Facebook Messenger
Yes
Google Cloud Platform
No
LINE
Yes
Microsoft Azure
No
Oracle Cloud Infrastructure
No
Salesforce
Yes
Shopify
Yes
Walmart
Yes
Pricing Details
$1000/month
Free Trial
No
Free Version
No
Pricing Details
$39/month
Sobot Agents Team is $39 per month. Additional successful AI resolutions are charged at $0.98 each after the plan allowance. The Sobot Agents trial includes 20 resolved conversations and 100 AI credits; other Sobot modules may have separate pricing.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cognikeep AI
Founded
2024
Country
United States
Website
cognikeep.ai
Vendor Details
Company Name
Sobot
Country
Singapore
Website
www.sobot.io
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No