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Description
CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including:
- Overseeing the knowledge utilized by AI Assistants
- Regulating user access for both the platform and AI Assistants
- Customizing the style, format, and behavior of AI Assistants across multiple communication channels
- Ensuring a consistent and centralized approach to customer service through AI
The AI knowledge sources supported by the platform include:
- Websites
- Various file types (such as PDF, Excel, and Docs)
- An integrated wiki-style Knowledge Base module
- Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others
In addition, AI Assistants can be deployed across a variety of channels, including:
- ChatBot for websites
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directory
- Email
- Voice AI for phone interactions
Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many additional services, allowing for greater versatility and efficiency in hotel operations.
Description
Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Tripadvisor
No
Pricing Details
$1/room/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CogniVis
Founded
2015
Country
Poland
Website
cognivis.ai/
Vendor Details
Company Name
iLumio
Country
Poland
Website
ilumioapp.com