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Average Ratings 0 Ratings

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ease
features
design
support

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Description

CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including: - Overseeing the knowledge utilized by AI Assistants - Regulating user access for both the platform and AI Assistants - Customizing the style, format, and behavior of AI Assistants across multiple communication channels - Ensuring a consistent and centralized approach to customer service through AI The AI knowledge sources supported by the platform include: - Websites - Various file types (such as PDF, Excel, and Docs) - An integrated wiki-style Knowledge Base module - Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others In addition, AI Assistants can be deployed across a variety of channels, including: - ChatBot for websites - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directory - Email - Voice AI for phone interactions Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - And many additional services, allowing for greater versatility and efficiency in hotel operations.

Description

eRoom Suite is an all-encompassing communication platform aimed at improving guest satisfaction while boosting hotel revenue. With more than 16 easy-to-integrate tools, it customizes every phase of the guest experience to align with personal preferences. Notable components include eRoom CRM, which offers personalized service options, eRoom PMS for streamlining hotel operations, eRoom ERP for financial and administrative management, and eRoom BI for in-depth data analysis. Additional features such as eRoom Cast, eRoom Hotspot, and eRoom Signage enhance the overall guest engagement. By gathering valuable insights from guests, eRoom Suite empowers hotels to implement more efficient marketing strategies, resulting in a potential increase of over 30% in upselling and cross-selling opportunities. Clients have noted an increase of up to 8% in asset profitability, alongside considerable time savings in back-office operations. The suite’s seamless integration features and intuitive design position it as an adaptable solution that meets the diverse needs of hotels in today’s competitive market. Overall, eRoom Suite not only streamlines operations but also enriches the overall guest experience.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Tripadvisor

Integrations

Tripadvisor

Pricing Details

$1/room/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CogniVis

Founded

2015

Country

Poland

Website

cognivis.ai/

Vendor Details

Company Name

eRoom Suite

Founded

1991

Country

Spain

Website

www.eroomsuite.com

Product Features

Product Features

Alternatives

Alternatives

HCN Reviews

HCN

The Hotel Communication Network
NevoTV Reviews

NevoTV

Nevotek