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Description
CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including:
- Overseeing the knowledge utilized by AI Assistants
- Regulating user access for both the platform and AI Assistants
- Customizing the style, format, and behavior of AI Assistants across multiple communication channels
- Ensuring a consistent and centralized approach to customer service through AI
The AI knowledge sources supported by the platform include:
- Websites
- Various file types (such as PDF, Excel, and Docs)
- An integrated wiki-style Knowledge Base module
- Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others
In addition, AI Assistants can be deployed across a variety of channels, including:
- ChatBot for websites
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directory
- Email
- Voice AI for phone interactions
Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many additional services, allowing for greater versatility and efficiency in hotel operations.
Description
Touch Stay is an app-like digital guidebook that enhances guest experiences by providing important property and local information. Hosts are able to customize the guidebooks by adding their branding, photos and videos. This ensures guests have all the information they need at their fingertips, without having to download anything. The features include an AI assistant to create guides quickly, an upsell widget for additional services, and integration with property management software for streamlined operations. Touch Stay consolidates information like check-in procedures and Wi-Fi codes to reduce guest inquiries. This saves hosts time and improves guest satisfaction. The platform is available in multiple languages, and it also allows offline access. This makes it a useful tool for hospitality professionals around the world.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Airbnb
No
Avantio
No
Escapia
No
Guesty
No
Hospitable
No
Hostaway
No
Lodgify
No
OwnerRez
No
Smily
No
Tripadvisor
Yes
Integrations
Airbnb
Yes
Avantio
Yes
Escapia
Yes
Guesty
Yes
Hospitable
Yes
Hostaway
Yes
Lodgify
Yes
OwnerRez
Yes
Smily
Yes
Tripadvisor
No
Pricing Details
$1/room/month
Free Trial
Yes
Free Version
No
Pricing Details
$99/year
14 Free Trial - no commitment required
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CogniVis
Founded
2015
Country
Poland
Website
cognivis.ai/
Vendor Details
Company Name
Touch Stay
Founded
2014
Country
United Kingdom
Website
touchstay.com
Product Features
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
No
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No