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features
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support

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Description

CogniVis is a comprehensive suite of artificial intelligence tools designed specifically for the hospitality sector. This unified platform offers several functionalities, including: - Overseeing the knowledge utilized by AI Assistants - Regulating user access for both the platform and AI Assistants - Customizing the style, format, and behavior of AI Assistants across multiple communication channels - Ensuring a consistent and centralized approach to customer service through AI The AI knowledge sources supported by the platform include: - Websites - Various file types (such as PDF, Excel, and Docs) - An integrated wiki-style Knowledge Base module - Numerous integrations with widely used sources like Google Drive, Microsoft SharePoint, Google Calendar, among others In addition, AI Assistants can be deployed across a variety of channels, including: - ChatBot for websites - Instagram - Facebook Messenger - WhatsApp - Digital Hotel Directory - Email - Voice AI for phone interactions Furthermore, the platform enhances user experience by providing AI suggestion capabilities for applications such as: - Outlook - Thunderbird - Booking.com - Google Maps Reviews - Tripadvisor - And many additional services, allowing for greater versatility and efficiency in hotel operations.

Description

How can our Smart Hotel App enhance your experience? It can digitize the entire Guest Journey, foster engagement with guests, streamline hotel operations, and improve restaurant ordering efficiency! Our comprehensive platform combines a multitude of features into a single app, enabling guests to check in and out online, utilize a digital key for room access, request in-room services, communicate with staff via a ChatBot, and explore a personalized City Guide complete with GPS navigation and essential updates like weather, news, and flight information, thereby delivering a seamless and integrated experience for all visitors. Guests can conveniently expedite their check-in process by submitting their personal preferences, marketing consents, passport details, and digital signatures prior to arrival, ensuring compliance with local regulations. Additionally, the app supports online credit card payments, including pre-authorization through tokenization, with all information automatically synchronized with the Property Management System (PMS), enhancing both efficiency and guest satisfaction. This innovative approach not only enriches the guest experience but also optimizes operational workflows for hotel staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Tripadvisor Yes 

Integrations

Tripadvisor No 

Pricing Details

$1/room/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CogniVis

Founded

2015

Country

Poland

Website

cognivis.ai/

Vendor Details

Company Name

Nonius

Founded

2015

Country

Portugal

Website

noniussolutions.com/hotel-app/

Product Features

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