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Description
CogniSaaS is an enterprise SaaS platform that focuses on customer service and enables faster time to value. It reduces the use of silos of software; improves collaboration between customers and internal stakeholders; tracks hundreds of projects and prioritizes them for value delivery through data visualization, visibility and accountability.
Differentiators
1) Visibility
- Get effortless visibility at different levels - tasks, use cases or modules, projects and clients
- Know which clients, projects, and use cases are going off track and progressing via alerts and progress
2) Accountability
- Get single screen snapshot of revenue at risk, who is responsible for what & accountability
- View them how you like, with various view options like Kanban, Gantt chart, list view
3) Customer-Centric Prioritization
- CogniSaaS helps you with Customer-Centric Prioritization of implementation tasks & product roadmap
- Automate onboarding with templatization for projects and use-cases for tracking customer business outcomes
- It also gives leadership teams visibility of revenue impacts
4) Collaboration with Customers
- Collaborate with customers via magic link to give them updates about their projects without login
Description
Enhancing the user experience (UX) and user interface (UI) of mobile applications can be done effortlessly. This approach is tailored for product teams that prioritize their users’ perspectives. By simply shaking your mobile device, you can initiate a screen recording of your app. This allows for swift identification of bugs, fostering a collaborative environment for their resolution. Witnessing users' immediate reactions provides invaluable feedback. Additionally, you can monitor how users interact with your application overall. Quickly test new features to gauge their effectiveness. Feel assured when sharing specific use cases with relevant stakeholders. Users can select between HD and lower-quality recordings based on their internet speed. Our mission is to assist customers in scaling by utilizing contextual analytics effectively. We achieve this by equipping every stakeholder with essential UX metrics. Gain insights into the reasons for user drop-offs and uninstalls. Integrate UX feedback into your ongoing research and development efforts. Uncover new user trends and suggest innovative design solutions that align with their needs. Ultimately, this process not only enhances app performance but also builds stronger user relationships.
API Access
Has API
API Access
Has API
Integrations
Jira
Salesforce
Pricing Details
Custom Pricing
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CogniSaaS
Founded
2020
Country
India
Website
www.cognisaas.com
Vendor Details
Company Name
UXRecord
Country
United Kingdom
Website
uxrecord.com
Product Features
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance