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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Coginiti is the AI-enabled enterprise Data Workspace that empowers everyone to get fast, consistent answers to any business questions. Coginiti helps you find and search for metrics that are approved for your use case, accelerating the lifecycle of analytic development from development to certification. Coginiti integrates the functionality needed to build, approve and curate analytics for reuse across all business domains, while adhering your data governance policies and standards. Coginiti’s collaborative data workspace is trusted by teams in the insurance, healthcare, financial services and retail/consumer packaged goods industries to deliver value to customers.

Description

Miuros transforms your data into practical insights using AI-driven analytics, quality assurance, and automation tailored for expanding customer service teams across the globe. With a treasure trove of customer service data at your disposal, we are here to help you extract its full potential. The Miuros Intelligence Suite enables you to quickly address complex inquiries, enhance customer experiences, and boost operational efficiency. Our adaptable dashboards empower managers to make informed, fair decisions independently based on data. Additionally, our quality assurance solution focuses on providing agents with opportunities for growth and improvement. For more established customer service teams, we offer an AI-powered assistant that leverages machine learning to handle repetitive tasks, allowing your team to focus on higher-level issues. Furthermore, our customer service data suite seamlessly integrates with platforms like Zendesk, Freshdesk, Salesforce Service Cloud, and Help Scout, ensuring you have comprehensive oversight of your customer service processes. We will handle the setup of your customer service data suite, eliminating the need for your IT department's involvement, so you can focus on what truly matters—enhancing service quality and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlloyDB
Amazon RDS
Amazon Redshift
Apache Spark
Azure Blob Storage
Azure Synapse Analytics
Claude Sonnet 3.7
Dixa
Freshdesk
Google Cloud Assured Workloads
Google Cloud Storage
Help Scout
Helpshift
IBM Db2
Jupyter Notebook
Microsoft Power BI
SQL Server
Trino
Yellowbrick
Zendesk

Integrations

AlloyDB
Amazon RDS
Amazon Redshift
Apache Spark
Azure Blob Storage
Azure Synapse Analytics
Claude Sonnet 3.7
Dixa
Freshdesk
Google Cloud Assured Workloads
Google Cloud Storage
Help Scout
Helpshift
IBM Db2
Jupyter Notebook
Microsoft Power BI
SQL Server
Trino
Yellowbrick
Zendesk

Pricing Details

$189/user/year
Free Trial
Free Version

Pricing Details

€20 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Coginiti

Founded

2020

Country

United States

Website

www.coginiti.co

Vendor Details

Company Name

Miuros

Founded

2016

Country

France

Website

miuros.com

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Data Management

Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge

Data Quality

Address Validation
Data Deduplication
Data Discovery
Data Profililng
Master Data Management
Match & Merge
Metadata Management

Product Features

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

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Alternatives

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