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Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
Description
ip·Solis serves as a comprehensive, self-hosted solution for managing the entire lifecycle of IT assets, integrating self-service capabilities and automation to bridge the gap between a CMDB, IAM/HR systems, and provisioning runbooks. Through a user-friendly self-service portal that utilizes Entra ID SSO, employees can easily request Virtual Desktop Instances (VDIs), shared desktops, Software as a Service (SaaS), or any other IT asset, while managers can approve these requests with a single click, incorporating features like multi-approver quorums, conditional rules, and delegation for out-of-office scenarios. Chained PowerShell 7 runbooks facilitate automated provisioning, interfacing seamlessly with Active Directory, SCCM, XenServer, and VMware. The platform ensures comprehensive asset management throughout their entire lifecycle, including options for pooled or personal assignments, quota management, expiration tracking, and recycling workflows. Built-in compliance measures include access certification aligned with standards such as ISO 27001, SOX, and PCI, an append-only audit log, SCIM 2.0 support, and automated leaver processes through HR webhooks. Additionally, cost reporting features enable tracking of expenditures by provider, consumer, and department, providing valuable insights into resource allocation. With an API-first design, ip·Solis can be deployed swiftly within an afternoon using Docker, whether on-premises or in an air-gapped environment, making it an efficient choice for organizations seeking to streamline their IT asset management. This versatility allows businesses to adapt quickly to changing needs and maintain control over their IT resources effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Integrations
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Pricing Details
$15/agent/month
Free Trial
Free Version
Pricing Details
€2,988/year (commercial lic)
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Vendor Details
Company Name
XenPool GmbH
Founded
2013
Country
Germany
Website
xenpool.de
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
