Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Copilot.live helps businesses automate lead capture, support, and more with AI-driven, personalized interactions. Ideal startups & enterprises in ecommerce, SaaS, education, service teams, and more.
With Copilot.live, you can automate key customer journeys such as:
- Lead capture and qualification
- Demo and meeting scheduling
- Multilingual customer support
- Order tracking and status updates
- FAQ and knowledge base assistance
Description
Our continuously advancing platform allows you to tap into insights from leading ecommerce enterprises globally. In the landscape of ecommerce, exceptional customer service stands out as the primary strategic advantage. Crafting a seamless purchasing experience has become crucial, and any shortcomings in this area can result in significant losses. We exist in an era that prioritizes experiences, where fostering strong connections with consumers is paramount. Provide your customers with tailored support across multiple channels and languages: no matter where they are or when they reach out for assistance. DigitalGenius equips you with the tools to enhance your customer's journey, ensuring they receive swift and precise answers. Whether inquiries relate to their orders, product stock, store locations, or sizing options, your customers will feel as though they are interacting with a genuine person! This personalized approach not only builds loyalty but also encourages repeat business, ultimately driving growth for your ecommerce brand.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Zendesk
Yes
Calendly
Yes
ChatGPT
Yes
Figma
Yes
Freshchat
Yes
Gmail
Yes
Google
No
Jira
Yes
Magento
No
MySQL
Yes
Integrations
Zendesk
Yes
Calendly
No
ChatGPT
No
Figma
No
Freshchat
No
Gmail
No
Google
Yes
Jira
No
Magento
Yes
MySQL
No
Pricing Details
$0 per month
Growth Plan- $59/month
Business Plan- $129/month
Enteprise Plan- Custom pricing
Business Plan- $129/month
Enteprise Plan- Custom pricing
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Copilot.live by Fynd
Founded
2023
Country
India
Website
www.copilot.live/
Vendor Details
Company Name
DigitalGenius
Founded
2014
Country
United Kingdom
Website
www.digitalgenius.com
Product Features
Product Features
Artificial Intelligence
Chatbot
Yes
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
Yes
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No