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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Co B I S Banking Software delivers a seamless banking experience with its Smart Effortless Banking Functionality, rapid financial reporting capabilities, and simplified management for banking institutions, which collectively enhance in-house productivity and boost overall customer satisfaction. We provide a comprehensive selection of products tailored for various financial entities, including banks, lending firms, village banks, microfinance institutions, cooperatives, and SACCOs, allowing you to elevate your business operations with greater efficiency, lower expenses, and the agility to quickly introduce new products and services via our cloud banking system trusted by financial organizations worldwide. To facilitate your effective use of Co B I S, we offer support in data migration to seamlessly integrate all your existing manual records into the CoBIS Software. Additionally, we provide accounting consultancy and training designed to empower individuals with no prior accounting knowledge, ensuring they are well-equipped to handle financial tasks. Furthermore, we also offer specialized training for Co B I S Microfinance Software, ensuring that your workforce can stay updated with necessary refresher courses as needed. By choosing Co B I S, you are investing in a future of enhanced operational capabilities and customer satisfaction.

Description

Assist is an innovative chatbot solution powered by AI that offers customers tailored, contextually relevant, and prompt support options. Unique to the financial services sector, Personetics Assist stands out as the only digital self-service platform designed specifically for this industry. Currently, it is utilized by top financial institutions, delivering customized assistance to millions of users. Institutions that implement Assist experience enhanced operational efficiency, increased customer satisfaction, improved Net Promoter Scores, and recognition through prestigious industry accolades. This versatile solution can be seamlessly integrated across various customer engagement channels, including the bank's website, mobile applications, popular messaging services like Facebook Messenger, and voice-activated assistants such as Amazon Alexa. By providing such a comprehensive service, Assist helps financial institutions foster deeper connections with their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa No 
Facebook Messenger No 
Plaid No 

Integrations

Alexa Yes 
Facebook Messenger Yes 
Plaid Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Enterprise Software & Technologies

Founded

2008

Country

United States

Website

www.cobismfisolutions.com

Vendor Details

Company Name

Personetics

Founded

2011

Country

United States

Website

personetics.com/assist/

Product Features

Banking

ATM Management Yes 
Compliance Tracking Yes 
Corporate Banking Yes 
Credit Card Management No 
Credit Union Yes 
Investment Banking Yes 
Multi-Branch Yes 
Online Banking Yes 
Private Banking Yes 
Retail Banking Yes 
Risk Management Yes 
Securities Management Yes 
Transaction Monitoring Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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