Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Clustdoc enables organizations to modernize how they onboard and engage clients by turning complex intake processes into guided, structured journeys.
Instead of coordinating onboarding through email threads, disconnected tools, and manual tracking, Clustdoc provides a centralized workspace where every step is organized and visible. Teams can capture information, collect required documents, assign responsibilities, and move clients through clearly defined stages without losing control of the process.
Clients benefit from a transparent, step-by-step experience that reduces confusion and delays. Internally, teams gain full oversight of progress, remove repetitive follow-ups, and maintain consistency across every onboarding case.
Clustdoc is particularly well suited for service-driven businesses that value operational clarity, strong client relationships, and scalable growth.
Description
The implementation of an AI-based Customer Identification process was initiated following the RBI's endorsement of VCIP. This system allows for a more efficient customer onboarding experience by automating the collection of documents and conducting facial recognition. Businesses across India can now perform KYC verifications swiftly, completing the entire VCIP process in under a minute through the digitization of document gathering and AI-enabled facial authentication. The technology accurately retrieves information from identification cards by integrating seamlessly with government databases that are supported. Identity verification is enhanced by comparing the photograph on the ID with live video captured during the interaction with an agent, ensuring the individual is physically present via a liveness check. Additionally, the process records the acceptance of declarations and terms and conditions to ensure non-repudiation. We provide the option for in-person verification alongside algorithmic checks, with final KYC approval granted by your designated agent. Furthermore, you can easily connect your current customer applications, whether they are mobile or web-based, utilizing our APIs and SDKs for a smooth integration experience. This innovative approach not only streamlines operations but also enhances security and compliance in customer verification protocols.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Quickwork
Yes
Dropbox
Yes
Google Drive
Yes
Integrately
Yes
Pabbly Connect
Yes
Slack
Yes
Wufoo
Yes
Zapier
Yes
Integrations
Quickwork
Yes
Dropbox
No
Google Drive
No
Integrately
No
Pabbly Connect
No
Slack
No
Wufoo
No
Zapier
No
Pricing Details
€190/month
Contact us
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Clust Technologies
Founded
2019
Country
France
Website
clustdoc.com
Vendor Details
Company Name
Veri5Digital
Founded
2012
Country
India
Website
veri5digital.com/vcip-video-identification/
Product Features
Portal
Chat
No
Collaboration
Yes
Content Management
No
Document Management
Yes
File Sharing
Yes
Search
No