Average Ratings 2 Ratings

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ease
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Average Ratings 0 Ratings

Total
ease
features
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Description

Clustdoc enables organizations to modernize how they onboard and engage clients by turning complex intake processes into guided, structured journeys. Instead of coordinating onboarding through email threads, disconnected tools, and manual tracking, Clustdoc provides a centralized workspace where every step is organized and visible. Teams can capture information, collect required documents, assign responsibilities, and move clients through clearly defined stages without losing control of the process. Clients benefit from a transparent, step-by-step experience that reduces confusion and delays. Internally, teams gain full oversight of progress, remove repetitive follow-ups, and maintain consistency across every onboarding case. Clustdoc is particularly well suited for service-driven businesses that value operational clarity, strong client relationships, and scalable growth.

Description

The implementation of an AI-based Customer Identification process was initiated following the RBI's endorsement of VCIP. This system allows for a more efficient customer onboarding experience by automating the collection of documents and conducting facial recognition. Businesses across India can now perform KYC verifications swiftly, completing the entire VCIP process in under a minute through the digitization of document gathering and AI-enabled facial authentication. The technology accurately retrieves information from identification cards by integrating seamlessly with government databases that are supported. Identity verification is enhanced by comparing the photograph on the ID with live video captured during the interaction with an agent, ensuring the individual is physically present via a liveness check. Additionally, the process records the acceptance of declarations and terms and conditions to ensure non-repudiation. We provide the option for in-person verification alongside algorithmic checks, with final KYC approval granted by your designated agent. Furthermore, you can easily connect your current customer applications, whether they are mobile or web-based, utilizing our APIs and SDKs for a smooth integration experience. This innovative approach not only streamlines operations but also enhances security and compliance in customer verification protocols.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Quickwork Yes 
Dropbox Yes 
Google Drive Yes 
Integrately Yes 
Pabbly Connect Yes 
Slack Yes 
Wufoo Yes 
Zapier Yes 

Integrations

Quickwork Yes 
Dropbox No 
Google Drive No 
Integrately No 
Pabbly Connect No 
Slack No 
Wufoo No 
Zapier No 

Pricing Details

€190/month
Contact us
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clust Technologies

Founded

2019

Country

France

Website

clustdoc.com

Vendor Details

Company Name

Veri5Digital

Founded

2012

Country

India

Website

veri5digital.com/vcip-video-identification/

Product Features

Portal

Chat No 
Collaboration Yes 
Content Management No 
Document Management Yes 
File Sharing Yes 
Search No 

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