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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.

Description

VOIP represents a cutting-edge technology that allows phone calls to be transmitted over the internet rather than through traditional copper wiring. This innovation presents considerable benefits for businesses, eliminating the need for extensive telephone cabling installations. With a simple app on your mobile device, you can enjoy calling rates that are often lower than those of conventional phone services. Furthermore, VOIP can lead to substantial savings in both capital expenditures (CAPEX) and operational expenses (OPEX). Initially, there is no financial outlay required for a PBX system, nor for the installation of telephone lines or specialized cabling to each workstation. Additionally, VOIP services frequently offer reduced rates, especially for international calls, allowing for even greater cost efficiency. The cloud-based nature of this telephony solution provides remarkable flexibility; users can be added effortlessly, departments can be organized, and features such as IVR setups, voice prompts, call queues, and business hour notifications can be configured with ease. Recording calls and accessing those recordings further enhances your business's professionalism. All of these capabilities can be established in just a few minutes through a cloud setup, making it an attractive option for modern enterprises looking to streamline their communication systems.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$12 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SandeshLIVE

Website

cloudphony.com/call-centre-solution/

Vendor Details

Company Name

SIPTEL

Country

Singapore

Website

www.siptel.io

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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