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ease
features
design
support

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Description

You have a grand vision of launching a call center, but the thought of significant capital investment holds you back. A robust telecom system is essential for any call center, especially those focused on sales leads or customer support, which often require multiple channels of phone numbers. We are excited to assist you in creating your own call center without the need for costly telecom hardware; instead, you can utilize your current equipment while benefiting from fully managed services. Our solutions for establishing a call center are not only competitive but also cost-efficient, perfect for both new and expanding operations. With no upfront capital investment required, we provide a selection of local numbers from around the globe, including options for single-channel, dual-channel, or multichannel telephone numbers (DID) from 79 different countries. Enjoy unlimited incoming minutes and flexible packages tailored for outgoing and international calls, along with customized IVR systems. Additionally, we offer flexible contracts, eliminating the need for hardware, making it easy to manage your setup with full integration support for your CRM system or client database. Thus, you can focus on growing your business while we handle the technical aspects.

Description

Global Switch stands out as a premier owner, operator, and developer of expansive, carrier-neutral, multi-customer data centers in Europe and the Asia-Pacific region. Our facilities create vibrant ecosystems that deliver the reliability, security, and adaptability essential for hosting IT infrastructures. Operating thirteen strategically located data centers in major connectivity hubs across these regions, we offer approximately 390,000 square meters of cutting-edge technical space. Clients at Global Switch can forge direct links to an extensive array of service providers, enabling them to diversify their networks effectively. Moreover, customers enjoy the advantage of connecting directly to significant Internet Exchanges, carriers, and cloud providers, as well as ISP networks, enhancing their operational capabilities in every one of our data centers. This interconnected approach not only fosters a robust environment but also empowers businesses to scale and innovate with ease.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SandeshLIVE

Website

cloudphony.com/call-centre-solution/

Vendor Details

Company Name

Global Switch

Founded

1998

Country

United Kingdom

Website

www.globalswitch.us

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Product Features

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