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Description
Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.
Description
The Totally Integrated Automation Portal (TIA Portal) offers comprehensive access to a wide array of digital automation services, encompassing everything from digital design to cohesive engineering and clear operational visibility. By utilizing simulation tools, you can significantly reduce your time to market, enhance plant productivity through advanced diagnostics and energy management features, and improve flexibility with connections to higher management levels. TIA Portal combines innovative simulation capabilities, integrated engineering processes, and transparent operation to deliver enhanced flexibility, speed, and productivity. This suite of new features is advantageous not only for system integrators and machine builders but also for plant operators, positioning TIA Portal as an ideal entry point into automation within the Digital Enterprise. Additionally, the digital workflow allows for the creation of a virtual model of machines and plants, enabling thorough simulation and testing of all components prior to actual construction. This preemptive approach ensures that potential issues can be identified and resolved early in the process.
API Access
Has API
API Access
Has API
Integrations
Addigy
Auvik
BrightGauge
CodeMeter
ConnectWise PSA
Datto RMM
Datto Workplace
Domotz
IT Glue
Kaseya BMS
Integrations
Addigy
Auvik
BrightGauge
CodeMeter
ConnectWise PSA
Datto RMM
Datto Workplace
Domotz
IT Glue
Kaseya BMS
Pricing Details
$195 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Azurative
Founded
2018
Country
United States
Website
www.cloudradial.com
Vendor Details
Company Name
Siemens
Founded
1847
Country
Germany
Website
new.siemens.com/global/en/products/automation/industry-software/automation-software/tia-portal.html
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search