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Description
Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.
Description
Impress your clients with a swift and visual approach that eliminates endless email exchanges. Streamline the sharing of ideas, files, and feedback through a user-friendly client portal designed to reduce frustration. Are you tired of the inefficiencies that come from toggling between emails, online documents, notepads, and various applications? Creative thoughts and discussions often get lost in the chaos, but your innovative ideas lose their impact if they are not visible to your clients. Important discussions, documents, and concepts can become buried under overwhelming email threads and disorganized shared folders. Using incompatible tools can be a drain on your productivity, deplete your enthusiasm, and stall project progress. Why deal with that? Consolidate deliverables and feedback in one straightforward view. In contrast to email and other tools, Oroson presents feedback and documents side-by-side for efficient collaboration. This saves you valuable hours that would otherwise be spent hunting for responses, allowing you to focus more on delivering exceptional work. Your clients also find it challenging to stay organized, and Oroson alleviates this by removing the need for them to adopt new procedures or learn complicated tools, making the entire process seamless and efficient.
API Access
Has API
API Access
Has API
Integrations
Autotask PSA
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Dropbox
Google Drive
Hudu
Integrations
Autotask PSA
Auvik
Bigger Brains
BrightGauge
ConnectBooster
ConnectWise CPQ
ConnectWise PSA
Dropbox
Google Drive
Hudu
Pricing Details
$195 per month
Free Trial
Free Version
Pricing Details
£49.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Azurative
Founded
2018
Country
United States
Website
www.cloudradial.com
Vendor Details
Company Name
Oroson
Founded
2013
Country
United Kingdom
Website
oroson.co
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
Product Features
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Online Proofing
Audit Trail
Due Date Tracking
File Sharing
Markup Tools
Role-Based Permissions
Status Tracking
Version Control
Portal
Chat
Collaboration
Content Management
Document Management
File Sharing
Search
