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Description
CoverIT is an adaptable, API-centric IT lifecycle management solution crafted to effortlessly integrate with your current software and vendor platforms. This platform comprises three essential applications: ContractHub, which facilitates centralized oversight of OEM and TPM contracts along with automated reminders for renewals; ServiceHub, designed for real-time management of tickets, live messaging notifications, and comprehensive workflows for work orders; and QuoteHub, which streamlines and enhances the accuracy of quote generation, offering optional white-labeling to reinforce your brand identity across all user interfaces. Each module features robust enterprise-level capabilities, such as single sign-on, user personalization, multi-tenancy, integration across applications, standalone implementation, and extensive REST APIs. By providing a unified view of contract lifecycles, ticket service level agreements, and quoting statuses, CoverIT eradicates the chaos of spreadsheets while also allowing for tailored tracking of asset details, efficient resource allocation, and secure reconciliation of OEM Smart Net statuses. Furthermore, this platform empowers organizations to enhance their operational efficiency and maintain control over their IT assets effectively.
Description
Smart Glazier is a cloud platform for the glass industry that helps glaziers, glass shops, & fabricators manage work from first inquiry to installation & invoicing. It combines quoting, glass design, scheduling, field job management, & online ordering in one system so your team can see bottlenecks, margins, productivity, & project progress at a glance.
Smart Glazier Design is the entry-level product for shops that need powerful glass design tools without a full management system. It includes Glass Designer, & you can add design modules for showers, glass entrances/ partitions, backsplashes, mirror walls, or railings. Users can generate interactive 3D visuals for customers & accurate glass drawings/DXF exports for fabrication. These same design tools are also available inside Smart Glazier Business for teams that want design & job management together.
Smart Glazier Business is the all-in-one job management system that builds on Smart Glazier Design. Office staff use it to capture leads, create accurate glass quotes, manage orders, schedule jobs, & invoice customers in a single place. Field teams get mobile access to the same data, so they can view jobs, capture site notes / measurements, & update statuses so the office can see changes in real time. This reduces constant phone calls and email chains & keeps everyone aligned while giving owners clear visibility of workload and profitability.
Smart Glazier Connect is built for glass fabricators who want to move their customers to online ordering. Provide a branded web portal where installers can design & quote glass projects, then submit clean, validated orders electronically. Orders flow into the fabricator’s internal systems in a consistent format, cutting re-entry, reducing mistakes, & increasing productivity.
API Access
Has API
API Access
Has API
Integrations
A+W Clarity
Arista Networks
Cisco CX Cloud
Dell EMC Avamar
Dropbox
F5 BIG-IP
GlassTrax
HP-UX
Jotika
Juniper Network as a Service (NaaS)
Integrations
A+W Clarity
Arista Networks
Cisco CX Cloud
Dell EMC Avamar
Dropbox
F5 BIG-IP
GlassTrax
HP-UX
Jotika
Juniper Network as a Service (NaaS)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CloudCover
Founded
2006
Country
United States
Website
www.cloudcover.it/products/
Vendor Details
Company Name
Smart Glazier Software
Founded
2000
Country
New Zealand, Europe, North America
Website
smartglazier.com
Product Features
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
