Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

CloudApper AI TimeClock is an AI-powered, enterprise-ready biometric time tracking solution that converts everyday iOS, Android, or Windows tablets into highly capable employee punch terminals. It eliminates the need for costly, proprietary hardware clocks, driving down terminal expenses by 60–70%. It offers native, bidirectional integrations with leading HCM systems—such as UKG, Workday, Dayforce, and Oracle—ensuring streamlined workforce operations across worksites. Built to serve mid-market and enterprise organizations within the manufacturing, healthcare, logistics, retail, hospitality, government, construction, and education sectors, AI TimeClock reliably automates time capture and strictly enforces labor laws. Core Features and Capabilities: Facial Recognition Authentication: Authenticates employees via face biometrics to proactively prevent buddy punching, while also supporting PIN, QR code, and badge swipe as dependable fallback methods. Bidirectional HCM Synchronization: Enables real-time, native data syncing with UKG, Workday, Dayforce, and Oracle to ensure that employee records are always accurate and perfectly aligned without any manual HR input. AI-Driven Attestation & Compliance: Lowers compliance risks by automatically triggering meal break prompts, capturing employee attestations, and securing policy signatures directly at the punch screen. Offline Mode: Securely records and stores punches locally during network outages, then automatically pushes the data to the HCM the moment internet connectivity returns. Live Supervisor Dashboards: Equip operations managers with real-time, on-demand visibility into employee attendance, punch exceptions, and overall shift activity. White-Label Capabilities: Fully customizable branding options

Description

CloudApper Desk is an innovative and cost-effective ticketing solution designed to enhance customer support and facilitate business growth. This comprehensive app optimizes customer service operations through a robust dashboard and straightforward ticket management, offering the flexibility needed to boost efficiency. To truly understand your business landscape, the ability to capture and analyze data is essential. With CloudApper Desk, you can pinpoint recurring challenges, leading to opportunities for enhancing your products and services, ultimately fortifying your business. Customer perceptions are often shaped by the quality of after-sales support; impress your clients with CloudApper Desk by tracking activities, managing ticket assignments, and enabling swift responses directly from a mobile device. Elevate the speed and effectiveness of your customer service management by utilizing CloudApper Desk’s centralized data system. This tool offers an intuitive dashboard that displays recent tickets, the latest responses, and additional relevant information, granting users a comprehensive view of their support activities. As a result, your team can work more collaboratively and effectively, ensuring that customer issues are addressed promptly and thoroughly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Enterprise HR
ADP Global Payroll
ADP HR Assist
ADP Next Gen HCM
ADP Vantage HCM
BambooHR
Dayforce
Oracle Fusion Cloud HCM
Paychex Flex
Paycor
SAP SuccessFactors
UKG Pro
UKG Ready
Workday Extend
Workday HCM
Workday Recruiting
Workday Talent Management
Workday Workforce Management
isolved

Integrations

ADP Enterprise HR
ADP Global Payroll
ADP HR Assist
ADP Next Gen HCM
ADP Vantage HCM
BambooHR
Dayforce
Oracle Fusion Cloud HCM
Paychex Flex
Paycor
SAP SuccessFactors
UKG Pro
UKG Ready
Workday Extend
Workday HCM
Workday Recruiting
Workday Talent Management
Workday Workforce Management
isolved

Pricing Details

Custom
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudApper AI

Founded

2021

Country

United States

Website

www.cloudapper.ai/employee-timeclock-application/

Vendor Details

Company Name

CloudApper

Founded

2018

Country

United States

Website

www.cloudapper.com/cloudapper-desk-ticketing-app-customer-support-complain-management/

Product Features

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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