Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ClouESP AMI Software serves as a sophisticated metering solution tailored for utilities to effectively oversee and analyze smart meter data in near real-time. By integrating head-end system (HES) capabilities with meter data management (MDMS), it empowers utilities to elevate their energy distribution system management, enhance customer experiences, and roll out innovative offerings such as time-of-use pricing and demand response initiatives. The software facilitates automated data collection at customizable intervals, capturing events, power quality, load profiles, relay control, and billing information, while allowing for remote monitoring and control of distribution system devices like switches, transformers, and capacitor banks. Users benefit from the ability to schedule meter readings, visualize data through graphical representations categorized by meter, manufacturer, transformer, or region, and make remote adjustments to meter parameters, including time-of-use settings, calendars, and voltage thresholds. Furthermore, this comprehensive tool helps utilities streamline their operations and respond swiftly to changing energy demands.
Description
The IMS Utility Billing system stands out as the most adaptable and comprehensive billing solution available, catering to both private and public utility providers. Designed with user-friendliness in mind, it effectively serves smaller clients managing just a few hundred accounts while also possessing the robustness required to support larger entities with thousands of accounts. Its capacity for customer management is virtually limitless, making it a preferred choice for various utility companies. This billing system is capable of handling a diverse range of metered services, including but not limited to water, sewer, electricity, and gas, in addition to accommodating extra charges like pest control fees, late payments, and assessments. The program comes equipped with standard billing forms, which include both laser bill cards and letter statements, while allowing for the creation of customized bill formats for an extra fee. A recently introduced module enhances functionality by enabling the printing of POSTNET Bar Codes on letter laser statements, significantly reducing costs for substantial mail distributions. Furthermore, the IMS Utility Billing system seamlessly integrates with numerous handheld meter readers, enabling swift and efficient data entry for meter readings. Overall, this system combines flexibility and efficiency, making it an ideal choice for utility billing needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CLOU GLOBAL
Founded
1996
Country
United States
Website
clouglobal.com/advanced-metering-infrastructure-ami/
Vendor Details
Company Name
Information Management Services
Country
United States
Website
www.ims-florida.com/imsub.php4
Product Features
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management