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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ClouESP AMI Software serves as a sophisticated metering solution tailored for utilities to effectively oversee and analyze smart meter data in near real-time. By integrating head-end system (HES) capabilities with meter data management (MDMS), it empowers utilities to elevate their energy distribution system management, enhance customer experiences, and roll out innovative offerings such as time-of-use pricing and demand response initiatives. The software facilitates automated data collection at customizable intervals, capturing events, power quality, load profiles, relay control, and billing information, while allowing for remote monitoring and control of distribution system devices like switches, transformers, and capacitor banks. Users benefit from the ability to schedule meter readings, visualize data through graphical representations categorized by meter, manufacturer, transformer, or region, and make remote adjustments to meter parameters, including time-of-use settings, calendars, and voltage thresholds. Furthermore, this comprehensive tool helps utilities streamline their operations and respond swiftly to changing energy demands.

Description

EDAMS Billing & CRM is an integrated commercial web-based management solution tailored to meet the distinct needs of Utility Services Providers and Municipalities. This system encompasses all aspects of revenue management and the customer relationship lifecycle, featuring tools for online inquiries, meter readings, route management for meter reading, debt oversight, revenue collection, direct sales, and the management of meters and connections, along with billing and comprehensive management reporting. The EDAMS – Enquiries module allows users to swiftly access all pertinent information regarding a customer, including personal data, associated properties, installed connections and meters, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing, debt management records, and customer application history. Moreover, EDAMS CRM serves as an all-encompassing customer service platform that effectively manages every application and activity related to customer interactions, ensuring a seamless experience for both service providers and customers alike. This holistic approach enhances operational efficiency and fosters better engagement with users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CLOU GLOBAL

Founded

1996

Country

United States

Website

clouglobal.com/advanced-metering-infrastructure-ami/

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/billing-customer-services/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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